Sirius Customer Service.
Was great 5 years ago when I first started and has gone downhill fast. Plus now there are tons of hidden charges. $15 fee to change radios, $3 per month for Internet Access, etc... It has become frustrating. $13 a month was one thing, but with all these hidden charges that pop up, it makes you re-think the decision. I'm sure there will be a mass exodus when Howard retires.
And I've been on hold now for 29 minutes and still no sign of life on the other end

Was great 5 years ago when I first started and has gone downhill fast. Plus now there are tons of hidden charges. $15 fee to change radios, $3 per month for Internet Access, etc... It has become frustrating. $13 a month was one thing, but with all these hidden charges that pop up, it makes you re-think the decision. I'm sure there will be a mass exodus when Howard retires.
And I've been on hold now for 29 minutes and still no sign of life on the other end

