I think its funny that we complain no matter what they do, either they do this, or the sell a massive fish for a small tank, but either way we rip them for it. lol
petsmart vs me
- Thread starter Nate Dogg
- Start date
I would be much happier with an employee questioning my experience than just handing over the fish without asking. I mean, they are responsible to ensure that the fish goes to a good home, and has the best chance at living a full and happy life. So I don't think we should rip on employees for doing exactly what they should do no matter who comes through the door.
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The solution to the problem is for them to have some sort of proper training program or for them to insist their employees do some research in their free time. They need to learn the right questions to ask that will help the beginners, but not offend the experienced keepers. But there are also experienced keepers who are like any other customer and will never be satisfied with the chain store employees for one reason or another.
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Eh, sometimes it just feels good to get stuff off your chest. So what if petsmartco has to take the brunt of our complaints. We feel better in the end.
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Clearly most of you have never worked retail in a pet store. The amount of people that come in that are not hobbyists are why questions are asked. See how many people try to buy "nemo" and a fish bowl, and you will quickly see why.
Myself I generally ask two questions. What size of tank are the fish going to? How long has the tank been set up and running? As well any potential large growing fish, or incompatible fish are advised about. Now if this is too much probing and prying for you, I feel this reflects more on your self as a fish keeper than anything.
Myself I generally ask two questions. What size of tank are the fish going to? How long has the tank been set up and running? As well any potential large growing fish, or incompatible fish are advised about. Now if this is too much probing and prying for you, I feel this reflects more on your self as a fish keeper than anything.
I just tell them I have an empty tank that is much larger than what is needed.
It is annoying, but the are just trying to do there job.
We on MFK are a sliver of 1% of petsmarts customers.
It is annoying, but the are just trying to do there job.
We on MFK are a sliver of 1% of petsmarts customers.
