Shipping problems

  • We are currently upgrading MFK. thanks! -neo
They arrived but dead. The bags broken which might explains the delay. I ordered 3ml bags just for this. And all fish individually triple bagged in 12" bags with plenty of air and water. I do not think I can bag them any better. I meant I have received fish bagged a lot worse.

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Most vendors clearly state the price of the fish will be reimbursed but you are responsible for the shipping cost. I assume it's that way because things like this happen.
 
Ok I filed a claim online with a picture of the crushed box. Anyone knows how long before I get a reply from them?

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