Those Who Bought/Ordered From Fishonthebrain Post Here

[neoprodigy]

Reply to this thread ONLY if you ordered from this member ... so I can get a count..

please reply with the following info ONLY:

-what you bought/ordered
- cost
- method of payment
- also what steps you have taken with paypal.

Again, only those involved directly are to post in this thread.

if you want discussion go the linked thread -> FX5 test sale

thanks

-li




here is what to do on paypal

How to Dispute a Transaction

Reasons for opening a dispute include:

• Item not received: You paid for an item but never received it
• Item significantly not as described: You received an item that was significantly different than the seller's description

To open a dispute, click the Resolution Center tab.

When you open a dispute, you'll inform PayPal about the type of problem you are having and then post a message explaining the situation to your seller.

Even if you've already emailed the seller you should still use the dispute resolution process because doing so ensures that your communication with the seller will be visible to PayPal if the dispute is escalated to a claim. Also, it increases the likelihood that the seller will take your concerns seriously and respond thoughtfully.

Try not to enter communication with the seller under the assumption that they are acting unfairly or unreasonably. Make it clear that you see the situation as resolvable and include some suggestions about how the seller can satisfy you. The vast majority of sellers welcome the opportunity to work out problem transactions and agree on a solution.

We’ll send an email to the seller letting them know that you have opened a dispute.

email them and provide them this thread http://www.monsterfishkeepers.com/forums/showthread.php?t=164586

Help by Email

Our Customer Service team is specially trained to address all account inquiries. Send us an email and we will reply promptly. Contact Customer Service

1-866-775-8151
Mon-Fri : 4am-10pm PST
Sat-Sun : 6am - 8pm PST

also file this if you havent

http://www.ic3.gov/complaint/default.aspx

 

[jcardona1]

- Rena Filstar XP3 filter
- $75
- Paypal, credit card payment
- filed Dispute online, escalated to Claim over the phone. also filed dispute with cc company

thx!

 

[skiptomyzoo]

-3 FX-5's
-$300
-Directly from my paypal balance
-Filed dispute online, called paypal who bumped it up to a claim, and they put a 'hold' on the funds (however they cannot legally tell me if they are even still there or not)
Thanks

 

[House 64]

- 3 Fluval FX5 Filters
- $300.00
- Paypal, existing account balance and partial Bank withdrawal
- File Dispute online w/in 36 hrs., Fortunately Seller Refunded entire amount!

 

[toddnbecka]

3 fluval FX5,
$300
Paypal, credit card
One thing seemed rather odd, the listing was $150/each for the FX5. I asked for a paypal invoice for 3, then received/paid invoice for $300.

 

[tchizzle]

3 Fluval FX-5, 1 CRP Overflow
Sent $160 and $185
Paypal, Credit Card.
- No chance to dispute it yet. Working until right now. Still have all the pm's from the guy.

UPDATE: I just wanted to add that I got a refund from Bank of America through the CC Claims already.

 

[DaveB]

Fluval FX5
150
Paypal Instant funds, non-CC sent early AM 8/19
Disputed transaction on Paypal and also sent email to customer service. Will be calling them tomorrow as well.

 

[Riv D]

-3 FX5 $300
-Paypal Instant Fund (echeck)
-Called Paypal , opened dispute and claim,
they said it would take 10 days untill anything was done.

 

[StIcKy~RiCe]

-(4) fx5's
- Sent $400 on Tuesday 19th 8/08
- Paypal, credit card payment
- filed Dispute online, escalated to Claim over the phone. also filed dispute with cc company.

 

[dyajz]

BUMP..GL to you all.