Last I had checked norton beat out everyone else on every performance test I saw in 2010 which is why I bought it, not to mention they have real customer service which can come in handy. When it comes to security software it all comes down to how much you care about all your information and computer. I have a 2k+ laptop so the 60 a yr for all my computers is worth it to me
What's wrong with my laptops??
- Thread starter krichardson
- Start date
mqktandy;4871164; said:
Some things to keep in mind about Norton,
Norton 360 doesn't support Firefox or Opera browsers And on Occasion Fails to cooperate with Google Chrome; It also doesn't include wireless security tools, or provide an ID vault for passwords or credit card info. So now that your tied into using just IE, good luck.
In addition, Norton 360 does not install into an infected system and cure it's problems. I've also seen Norton completely defeated by crafty Root Killers. On numerous occasions I have watched Norton fail to install on an infected rig altogether
In one case while doing a repair on a Laptop where the owner insisted on running Norton 360, and didn't want to do a Factory reset. I would run Rkill, then Avast, then Mbytes in that order. Lastly I would install Norton 360 and send them on their way. I've repaired this laptop 4 times. The last of which the guy let me do the factory reset but still wanted his Norton. I'm waiting for his call as it's been about 3 months.
On the other hand I have a friend that bought a used laptop and wanted it to be like new. So I did a factory reset, Installed Avast from a jump drive. Connected the laptop to the internet and did all the Avast & Windows updates. He eventually Bought Avast when prompted even though I informed him he didn't have to and hasn't had a problem since.
Mike
you were the one to inform me about it existing. i assumed you would have known it was moved up. i ended up buying all my junk online that i could have done last month.krichardson;4871087; said:Oh now you want to be helpful?..Where were you when that gun show snuck up on me and came and went?
people said it was disappointing however.
I run a local computer repair shop so I might be able to help you out a bit.
1) Does your DV9000 have a green nvidia sticker on it near the keyboard? If it has that sticker then you can cash in on a class action lawsuit that was just settled and get a new laptop. http://news.cnet.com/8301-13924_3-20018186-64.html
2) Norton used to be crap but has cleaned up it's act and does as good a job as any "active" anti-virus you can get (that's an opinion). Also if you have Comcast they offer Norton 360 for free, you can download it by logging into your Comcast account. What Norton and all the others miss that is causing everyone problems right now is Scareware. Scareware is a malicious program that poses as an anti virus, locks down your computer, tells you the problem is this huge pile of viruses it's found and then charges you to fix it. If you have payed one of these keep a close eye on your bank accounts.
The best way I know to rid a computer of viruses, malware, scareware, etc, is to first run MalwareBytes, then run Spybot Search and Destroy. This combo fixes 80% of the virus problems that come into my shop, the other 20% your best off reloading the computer.
The best way to run anti virus software on an infected computer is to use safe mode. Safe moade is a mode in windows that only allows the bare essentials to run and whatever you tell it to. By using safe mode you cna run your anti virus program without most viruses trying to block you. to get into safe mode restart the computer and wait for the POOST screen to pass, as soon as the POST screen disappears hit the F8 key repeatedly untill a list of options comes up and then sellect "SAFEMODE WITH NETWORKING" this will run safemode and allow you to get to the internet to download/update antivirus software.
3) Start the computer up fresh with nothing extra running and hit CTRL+SHIFT+ESC to bring up task manager and look at the bottem of that window to see how many processes are running. Windows XP should be under 45. Vista and 7 should be under 75. If you have more processes then you might want to uninstall some programs that you aren't using.
4) also in task manager look under the "performance" tab to see how much memory the computer is using when you start the computer. Next right click on "my computer" on the desktop or in the start menu and go to properties to see how much ram you have installed. If your using more RAM then you have installed your computer will run much slower than it should.
5) If you have more processes running than you think you should you can go START->CONTROL PANEL->ADD REMOVE PROGRAMS(XP)PROGRAMS AND FEATURES(Vista/7) and uninstall any programs that you don't use if you know what they do...if you don't know what a program does then look it up with google to make sure it's not important to the computer.
6)WARNING MSCONFIG IS NOT A TOY AND YOU CAN SERIOUSLY MESS UP YOUR OS IF YOU DON'T KNOW WHAT YOU ARE DOING!!!!!!!.
With that warning out of the way go to START -> RUN and type in msconfig. go to the startup tab and uncheck any programs that you don't need running when the computer starts up. Things like word, tool bars, various program updaters, media players, google programs, itunes, qtask, adobe, DO NOT UNCHECK ANYTHING IF YOU DON'T KNOW WHAT IT IS, GOOGLE IT FIRST, IT MIGHT BE IMPORTANT!!! Once you have unchecked everything you want click APPLY then OK then restart the computer.
Hope this helps. These are just some of the basic things you can do and I'll be happy to answer any questions. if I don't get back to this thread feel free to shoot me a PM.
1) Does your DV9000 have a green nvidia sticker on it near the keyboard? If it has that sticker then you can cash in on a class action lawsuit that was just settled and get a new laptop. http://news.cnet.com/8301-13924_3-20018186-64.html
2) Norton used to be crap but has cleaned up it's act and does as good a job as any "active" anti-virus you can get (that's an opinion). Also if you have Comcast they offer Norton 360 for free, you can download it by logging into your Comcast account. What Norton and all the others miss that is causing everyone problems right now is Scareware. Scareware is a malicious program that poses as an anti virus, locks down your computer, tells you the problem is this huge pile of viruses it's found and then charges you to fix it. If you have payed one of these keep a close eye on your bank accounts.
The best way I know to rid a computer of viruses, malware, scareware, etc, is to first run MalwareBytes, then run Spybot Search and Destroy. This combo fixes 80% of the virus problems that come into my shop, the other 20% your best off reloading the computer.
The best way to run anti virus software on an infected computer is to use safe mode. Safe moade is a mode in windows that only allows the bare essentials to run and whatever you tell it to. By using safe mode you cna run your anti virus program without most viruses trying to block you. to get into safe mode restart the computer and wait for the POOST screen to pass, as soon as the POST screen disappears hit the F8 key repeatedly untill a list of options comes up and then sellect "SAFEMODE WITH NETWORKING" this will run safemode and allow you to get to the internet to download/update antivirus software.
3) Start the computer up fresh with nothing extra running and hit CTRL+SHIFT+ESC to bring up task manager and look at the bottem of that window to see how many processes are running. Windows XP should be under 45. Vista and 7 should be under 75. If you have more processes then you might want to uninstall some programs that you aren't using.
4) also in task manager look under the "performance" tab to see how much memory the computer is using when you start the computer. Next right click on "my computer" on the desktop or in the start menu and go to properties to see how much ram you have installed. If your using more RAM then you have installed your computer will run much slower than it should.
5) If you have more processes running than you think you should you can go START->CONTROL PANEL->ADD REMOVE PROGRAMS(XP)PROGRAMS AND FEATURES(Vista/7) and uninstall any programs that you don't use if you know what they do...if you don't know what a program does then look it up with google to make sure it's not important to the computer.
6)WARNING MSCONFIG IS NOT A TOY AND YOU CAN SERIOUSLY MESS UP YOUR OS IF YOU DON'T KNOW WHAT YOU ARE DOING!!!!!!!.
With that warning out of the way go to START -> RUN and type in msconfig. go to the startup tab and uncheck any programs that you don't need running when the computer starts up. Things like word, tool bars, various program updaters, media players, google programs, itunes, qtask, adobe, DO NOT UNCHECK ANYTHING IF YOU DON'T KNOW WHAT IT IS, GOOGLE IT FIRST, IT MIGHT BE IMPORTANT!!! Once you have unchecked everything you want click APPLY then OK then restart the computer.
Hope this helps. These are just some of the basic things you can do and I'll be happy to answer any questions. if I don't get back to this thread feel free to shoot me a PM.
