its only worth the fight if you know its right. you are not right. petsmart policy is to price match to their webstie and local
competitors. petsmart.com is the only site they pm too. going in there and making a big deal about it isnt going to do anything other then make your self look stupid and make sure the rest of the works know what they should do.
now i have priced match to big als many time but if i get shoot down i say thank you and walk away. i also look at their name and try to remember their face. next time i wont go to that person.
so before you try to get in a fight make sure you know what your talking about.
Thank you for your recent email. PetSmart's vision is to provide Total Lifetime Care to Every Pet, Every Pet Parent, Every Time. We believe our everyday prices are lower than our competitors' everyday prices and in most cases, as low as or lower than their sale prices...but instead of making our Customers wait for a sale, we guarantee that our prices are the lowest EVERY DAY.
To back up our claim of Everyday Low Prices, we offer to price match items of local retail competitors. This guarantee states that if a Customer finds a lower price from a legitimate retailer on any identical item that they have purchased from PetSmart, we will price match the competitor's retail price at the PetSmart retail store. This guarantee gives our claim of Everyday Low Prices its credibility and is a vital part of our total company image. We only price match our own website here at PetSmart.
Next time you are in the PetSmart store, please speak with the Store Manager, who will gladly assist you with any questions. You are important to PetSmart and we value any input you may have now and in the future.