Hey all - new here but used to work in a small lfs chain that was eventually swallowed up by Petco.
Maybe it's because I'm getting old, but none of what I see in the lfs's surprises me anymore. It's still sad and infuriating, sure, but not surprising. It goes far beyond the lfs unfortunately.
Everyone thinks they are smart - everyone. Nobody likes to be told they are stupid (even the same people who make fun of 'nerds' for being too smart, go figure. Really, try telling a bully he's dumb and see how upset he gets... then ask why he was beating someone up for being smart and watch his head explode). People have a sense of entitlement, and superiority, so if they come into a pet shop wanting something to put in their house to look pretty, they aren't going to like it when they are told they can't do it- even if there's a perfectly sound reason. And when they do hear something they don't like, they use it to get something out of you (like in the store when they call the manager - they'd ideally like free stuff, but seeing you get fired would also make them feel much better about themselves).
The fact is, many people don't consider fish living creatures to be respected. Instead they are pretty ornaments to decorate their house (or worse, maybe just something to buy so their kids will shut up). Actually many don't even consider their cats/dogs as being on the same level as them, so fish are not worth being respected. The goldfish/beta in the bowl has done more to harm the fish hobby than anything I'd say, but it sells product, and like it or not, none of us would be in the store working if we weren't being paid.
But as I said it goes past just pets - look how many people get married and then cheat or get divorced... sure many are unavoidable and/or unfortunate, but SO MANY break up because of bad or no planning, or a sense of entitlement/selfishness.
It's a pattern I see in so many aspects of life - and it is sad. Glad there's places like this where I can vent to peeps who break this mold!
FIrst official post a mini-rant. haha sweeet. Can you tell I've spent most of my time here so far in threads like this!?