frnchjeep;1268989; said:I, too, had lots of problems with the Q1 9000. I had it (them) waranteed 4 or 5 times, I lost count. Every time, the pump was noisy, so I sent it back. After a bunch of times, I finally got the guy to admit that they were having lots of problems with the 9000's (all noisy). He upgraded me to the 14000, and it is almost silent. The only problem is that now it flows too much for my overflows, so I had to make a loop from the output of the pump back into the sump to relive some pressure. If I were you, I would call pentair and make a stink because it is a known problem.
Thanks very much for the tip off. I emailed their product support address, and the guy is shipping me a new pump, no questions asked - I even get to keep the original. I have to say product support like that is tough to beat!
