Your lfs has livestock return policy?

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mr.bigglesworth

Feeder Fish
MFK Member
Jan 22, 2012
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By SF, Farther Inland, NorCal
I was just curious how many of our lfs have a return policy? Most of mine don't but 1 has a 24 hour excluding guppies, rays, sharks, and the expensive stuff.

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As long as you acclimate it right I could get a refund...

Once at petsmart (I don't usually go their) I had to return the backbone of a dojo loach because my cichlids ripped it to shreds while I was gone... And they took it!!!!!


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Some of the ones around here have a 24-48 hour policy. Never had to use it because I select carefully, acclimate, and make sure the tank is ready to go. I always take my time and select the fish I want. Usually I ask to scoop my own fish. If they say no... well then they will be there for a while. lol. There is a new petco in my area and they would't allow me to scoop my own fish. I was picking out some cherry barbs for my brother's new tank (Normally I refuse to buy fish from big box stores, but they just got a new fish specialist that actually knew what she was doing and they looked great. That and they were on sale for 1$ each). The guy that ended up helping me became very irritated at how long we took and out indecisivness. We would pick one out and he would attempt to catch it and loose it. We tried to keep an eye on the fish we selected but he got in the way and we would loose sight. LMAO.

I always though about the idea that if one of your fish were to die and they had the same variety in stock... You could actually just buy the same fish and go back there with your dead fish a day later and end up with two fish or even your money back. Never did it though. The fish I buy always do good and live long lives (knock on wood). It would also hurt my concience.
 
never really asked the one i usually go to but havent had any problems unless it was user error
 
Oh man i dont even bothet with big chain stores. Unless it expensive i dont even bother. I went to return a fish once at petco ( they make u take water sample) and of course my levels were all fine bur the guy said my ph was to low that fish need ( some ridiculous number) and thats why the fish died. He refused to give me the return. I asked well then why are my other 50 some fish alive? He didnt have an answer but quickly tried to sell me ph down.


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Most of the lfs around me all have no return policies. Although the one I'm at all the time will take care of me of I have a problem with a fish because he knows I know what I'm doing.
 
I never asked in case you guys were wondering... I keep my reciepts just in case and its listed in bold print right on the front. Oh whattaya know i have a reciept right here it says.
"24 hour guarantee on certain livestock
Not all items are refundable and may be subject to a
partial store credit."
 
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