I placed an order and got the run around. took over 1 week to get a refund. My cuz just place a HUGE order and is getting the same runaround.
That's about all you can do unless you used a credit card. If you did, you can file with them as well.Classic sign of a scammer or a small business owner who's not ready for prime time?
I placed a paypal order through seller, Daniel Orozco of Aquatilium, on April 15 for a breeding colony of African Cichlids through cichlidforums.com (http://www.cichlidforums.com/showthread.php?57982-Breeding-groups-for-sale).
He responded within hours of my inquires. His fast replies made me think that this small business owner was on the ball. I paid him $215 for six fish. He said he would send them out the following week.
The following week, (April 24th) he said he would contact me about delivery, but I didn't hear a peep. (Strike 1). When I followed up with him, he said he was in jury duty and couldn't get the shipment out. No problem. I'll give him a pass.
He said he'll contact me Monday or Tuesday (April 28th) to get them out May 1. No Response. (Strike 2). I followed up with him May 1st requesting that if I don't hear from him by May 2nd, I'd like a refund. I haven't heard a response since.
He was certainly quick and responsive when he took my money. When I asked for a refund, there is radio silence. Is this a classic sign of a scammer? Or is he a small business owner that needs basic business skills: accountability, actually doing what you say, and delivering upon customer requests?
I look at an empty fish tank waiting for an order that may not get filled. And as I write this, I get more angry as my hard earned $200 vanishes in thin air.
I try to support small startup businesses since I know how difficult it is to start up a business. But people like Daniel make me resort back to tried and true businesses that have an established reputation. Thanks Daniel.
I will NOT do business with Aquatilium or Daniel Orozco (if that's his real name). If anyone has any ideas how I can get my money back, please let me know. I have already filed a complaint with paypal and awaiting a response.