Accuracy In Information

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sully

Feeder Fish
MFK Member
Oct 31, 2006
18
0
0
Indiana
Thanks neo for letting this thread appear at MFK.

I am a new member. One with an agenda. An agenda that is being discussed, and hopefully acted upon, at dozens of sites across the web.

Responsible fishkeeping is the agenda item. Accuracy In Information is the rallying cry. Sending letters to PetSmart is the desired action.

Our passion has seen a fundamental shift in how fish are sold to the hobby and the general public. The dynamic has changed. The days of hanging out at the lfs are gone—as are many of the local fish stores. Tropical Fish have become a general consumer product. Bred at farms, shipped across continents in bulk, and distributed through mass merchandisers.

Responsible husbandry appears to have taken a back seat to margins and profit. The information provided to hobbyists is often wrong and misleading. The aquaria established are artificial environments. Captive environments. Created with little or no understanding of the needs on their inhabitants.

When health issues erupt—as they always do—the consumer often returns to the source of the problem seeking advice to solve the mystery of diseased, dying, and dead fish. The retailers sell a temporary fix in the form of this medication or that. They also sell more fish. Fish that are destined to meet the same end as their predecessors,

It is a problem. Many of us have spent year’s on-line offering advice to hobbyists to correct the problems they encounter. We break down the inch per gallon myth. We destroy the surface area stocking calculations. We help others understand the true nature and characteristics of their fish. We talk about tank size, stocking requirements and décor. We spend our time teaching responsible husbandry.

The problems at the retail level encompass every aspect of fishkeeping. Products are sold and profits generated because of the misinformation provided at the first and most fundamental step of fishkeeping: The purchase of livestock. Consumers trust retailers. They rely on retailers to help them do what is right. That trust is what permits the perpetuation of problems. Problems for the hobbyist. Profits for the retailers.

Accuracy In Information. It starts at the tanks in the retail environment. Point-Of-Purchase Signage purportedly displays everything the new and less knowledgeable hobbyist needs to know to care for their fish. Too often the information is simply wrong. Or, at the very least misleading. This information is the baseline for tank stocking and fish care utilized by both the consumer and the armies of retail staff when discussing and keeping fish.

It is a small part of the problem. But, it is an easily isolated and defined problem. And, it is a very visible problem. Members of several on-line communities have come together to ask all keepers of fish to help solve this problem. We are asking experienced fishkeepers to help the less knowledgeable by simply letting their voice be heard by retailers. We are asking fishkeepers to utilize e.mail and snail mail to send letters asking that this misinformation be corrected.

We are asking that a very specific retailer be the target of the letter campaign. Not because they are irresponsible. Rather, because they are the leader in the retail Pet industry. They are publicly committed to the promotion of Responsible Husbandry and Animal Welfare. We think they will listen. We think they will take the steps to correct the problem in their stores. And, when they do—other retailers will more willingly follow.

Send letters to PetSmart.

www.noclownsinacube.net is a site we have established to assist people in understanding our goals and objectives. It is designed as a single topic site. We have no desire to become an on-line fishkeeping community. At the same time it will help keep the activities in a public eye. Take the time to visit the site. You will see sample letters that can be utilized. You will find mailing and e.mail addresses. You can see the responses from PetSmart as they occur. And, you will be able to share your ideas for what is required to accomplish the first and future steps to establish a retail environment that promotes Responsible Fishkeeping.
 
Although better education of pet store employees would help matters, I don't think the blame for bad fishkeeping should be placed substantially on corporate pet stores or even uninformed LFS employees. IMO, beginning hobbyists who are impatient and refuse to do the requisite research are equally at fault. Online aquarist forums help with the learning curve, but the users of online forums are typically those people who are willing to do the necessary research. Even with all of these resources at their fingertips, there will always be a portion of beginner hobbyists who just want "cool" fish NOW and damn the consequences. :(
 
While that is true icthy. A better understanding will be had by the consumers that are not responsible by having corporate pet chains with good info, and educated employees.
 
I simply vote w/ my wallet and avoid purchasing fish from corporate pet stores. :)
 
I too tend to stay away from the corporate, but if they continue to affect the market with uneducated customers then the prices on common fish we know today could become a thing of the past. Look at the bala shark, their numbers are no longer doing well in the wild, look at the blue tang, same thing, why? Undeducated consumers, that just go out and buy another.
 
although stopping buying from there may be all well and good for people that know what they are talking about, the other mass of people may also not know correct info, and they'll keep spending money there. i think it is a better idea to try and get some good information out to stores. we dont have this company over here, but i only seem to hear bad things about the place
 
In defense of all of the people that do work at fish stores, be it LFS or corporate, yes, we are to know what we selling and some times we do (why do you think I joined MFK, other than the fact that I love my fish in my tank at home). But in the retailer-customer relationship, you must take into "non-MFK" style fishkeepers. Ones that are in search of a cool fish and will drive to every fish store, talk to every employee, lie about what kinds of fish they have, decieve the wellmeaning person buying the fish, and then finally take the fish home and kill it because they do not know. IMO it is more about consumer responsibility than it is about blaming retailers.

For instance:

If someone came into my store, asked to buy an oscar for their ten gallon and I told them that they needed atleast a 75 gallon tank for one oscar, they could easily go someplace else and say they have a 75, or a 100, or w/e and buy the oscar there and the oscar will suffer. You may not agree with me and you may view people like me as the problem, but I work hard to give the best info, ask all of the neccessary questions, and sometimes I put my foot down.

Radley

and if you want to speak to me in private, feel free to PM me
 
See, unfortunately there aren't more like you in the corporate world. I aplaud you for fighting the good fight. While customers will do what they like, and you can't really stop them, it is important that what can be done is done. Regardless of monster fish, or salt, or brackish or even plant or coral only tanks, the information should be know by the person selling them. Would you buy a brand new car for $30,000 if you asked the salesman what gas mileage it got and he said, "Umm.... around 95 on the freeway". I sure wouldn't. If the LFS both private and corporate are giving out good sound information, what the customer decides to do with it is his problem. Those that do as you said Radley will do that no matter what, but I think they are the minority, and that most people that get, and/or have aquariums want whats best for the fish they are buying. Keep fighting the good fight Radley, and hopefully more will learn from you and emulate you!
 
WyldFya;561107; said:
See, unfortunately there aren't more like you in the corporate world. I aplaud you for fighting the good fight. While customers will do what they like, and you can't really stop them, it is important that what can be done is done. Regardless of monster fish, or salt, or brackish or even plant or coral only tanks, the information should be know by the person selling them. Would you buy a brand new car for $30,000 if you asked the salesman what gas mileage it got and he said, "Umm.... around 95 on the freeway". I sure wouldn't. If the LFS both private and corporate are giving out good sound information, what the customer decides to do with it is his problem. Those that do as you said Radley will do that no matter what, but I think they are the minority, and that most people that get, and/or have aquariums want whats best for the fish they are buying. Keep fighting the good fight Radley, and hopefully more will learn from you and emulate you!


Thanks WyldFya,

I am trying to learn as much as I can and try to teach the other people I work with but consumers need to do their research too. On the car issue, I would like it if my car got 9.5 mph, I'm really hard on my Jeeps haha.
 
While it would be nice for the consumers to do the research, that generally isn't what will happen. They are going to go to the LFS expecting the employees to know about the fish they want to buy.
 
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