East Coast Zoological Supply - BAD SELLER

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I've said it but I'll say it again, I really don't see how John could've handled the situation any better.

If John hadn't sent the fish, then the buyers within the group buy will all pay extra to compensate for PhoMan. Since PhoMan was unable to be reached, John did what he preceived to be the best choice.

As for the "lower quality" fish, I doubt John deliberately sent smaller duller fish to you. Fishes during shipping will be stressed out and some takes it better than others. They're live animals, not something out of a factory that's made from a machine. Each will vary.

If you only know how many fishes John has in his warehouse, you'd go nutz trying to keep track of everything.

It's business, some will be pleased, some won't.





Very well said......... i'm not going to take any sides........ but you cannot judge a sellers credibility with one bad transaction......... it really comes dont to personal character and standards......... in sales alot has to do with chemistry......... and not price........ two negatives will repell......... I sell fish daily......... and have delt with hundreds of people......... some i just cannot see eye to eye with.......... lick you wounds and move on........ At times it seems like there are soo many "bad" people in our business....... sellers and buyers alike........ you cannot change the way people think....... don't even try it....... its how they are programed........ I've noticed....... certain people are going to be disgrunted regardless............ I don't know John..... nor know Minh........ but if you guys really want to make this right settle it over the phone........ if that cannot be done they bring it to this forum............


oh also there's been alot of talk about bad sellers and so forth........ lets just say the fish business isnt as "easy" "relaxing" as everyone thinks.......... I noticed many people go through a stage of "anti social additude" after they have been in the business for a while.......... I remember fighting with a customer physically over 50cents worth of guppies...... after a couple hours in police custody i realized what a moron i was......... anyways nowadays i stay away from the general public and sell only to people in the business....... its not a bad........ but not that good either.....lol........
 
Thanks.
I got the heads up and put my reply in just now.
There are only 2 boards that matter and my response has been made where it counts.
Minh is acting like a 12 year old.With the $25 he got from Brad for the shipping and my $20 refund he got the rays shipped for nothing.And one of them I could have posted for $125 and sold it immediately-but I sent it to him.
Don't know what else I could have done.
I talked to him last night and there was no problem.Thought everything was fine-now this wild diatribe over his fish being about 1/2 -3/4 of an inch smaller than the other guys.Not that I shipped dead fish...not that I sent sick fish...not that I sent skinny fish.I sent a slightly smaller fish and arrainged for him to pay nothing in freight.
I"MMMMM A BADDDDDD BOY!!!!

And Dave,you don't want to go there.
Just sit back and sell your fish in peace.
John

I will have proof for every one to see. I don't like saying things just based on speculations. Please give me a little time to finish my real life business, then I will put together all the communications that took place between me and John. After all this is not about money, it's about policy and trust. I will make sure that I don't waste every one's time reading my post. Please stay tuned. Thank you much.
 
can't we all just get along ;)
 
I will have proof for every one to see. I don't like saying things just based on speculations. Please give me a little time to finish my real life business, then I will put together all the communications that took place between me and John. After all this is not about money, it's about policy and trust. I will make sure that I don't waste every one's time reading my post. Please stay tuned. Thank you much.
Minh,
It makes no difference what you say or what you show.
You got 3 healthy motoro rays for $170 less $20 that I refunded you towards the shipping.You knew in advance that I did not have the sex ratio in stock when you ordered the rays and unfortunately I got 48 females in that week's shipment.
You got a nice female on the first shipment-what you paid for your part of the shipping I have nothing to do with.I arrainged to get someone else in on your order and with the refund you paid nothing for the shipping.
If you are going to go berserk over the size then fine.If anyone else gets any fish that you deem in your mind to be better I guess you throw a hissy.Fine.
I am selling more fish than ever on these sites and more and more customers are raving about my product.Your situation was handled in a professional manner and you got healthy fish delivered to you in a very timely basis considering a situation that was out of my control.
You can rant all you want and demand a larger fish should have been yours.Even a prettier fish should have been yours.But as I tell everybody-I pick the fish that are shipped-not the customer unless it is something that is rare and only a few are available.Then I post pics of each fish.Other than that-it is my choice and you got nice,healthy rays.
Again,I say you are acting like a spoiled 12 year old.Don't like the rays-go sell them on the board.I bet you can recover your money in about 1 hour and use it towards a downpayment on some replacements from any another seller on these sites.
I bet Dave W would just love to see you coming his way after this public display.
With my refund you paid $150 for 2.1 5 inch motoro rays without shipping on the first ray that you split with a bunch of people.
Anyone out there willing to help this poor,suffering guy out of a hole???
Damn,any pet shop in town would hand over cash for that one.
John
 
Post some pics of the rays.
 
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