Here are some "why's", to my questions above.
In the past I livedinWisconsin,andmy tap water was very cold compared to the ambient temp.
So under pressur(in the pipes) super saturated was trapped, and when added to the aquarium, all that gas was released as micro bubbles, that have been known to cause gas embolism in some fish, if added directly to the tank.
I wonder if the cloudiness is caused by micro bubbles?
So I never (unless warm in summer) add water directly to the tank, but to the sump first to allow these micro bubbles todisaccociate with the water.
I asked about pH, because if pH would drop between water changes, and a much higher pH water was added, this is another stress factor.
I asked about chlorine in tap water, because if the biomedia is rinsed in a high chlorine dose water, it could significantly reduce the biofilm population.
And to me, a 180 gallon tank is quite small, (its what I have) and if your rays and gar, and whatever else are even half grown, I can't imagine the bio load on a tank that size.
I attended a talk by one of the foremost ray experts in North America, who said (even the smallest ray) need a minimum 300 gallon tank, with the emphasis on footprint.