FedEx has me so mad right now

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I work on my companies dock, my boss just gave me permission to have future shipment shipped here. But as for my neighbors, can't say I trust em. However I have video cameras surrounding my house and one pointed at the street that record 24/7. I was awake and waiting on this stuff in my living room, in view of my security monitors, and my four dogs go nuts whenever someone is near the house. So I'm 100% sure they did not deliver to my door.


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Update, aquacave has filed a claim with FedEx and are waiting for a response. The process can take up to ten days. Meanwhile my tank is up and running, under filtered and with no refugium. The driver is supposed to contact me, come to my house and show me where he put it.


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koltsix said:
In my experience UPS isn't any better also as far as I know claims can only be made by the shipper and the shipper get's the money if they're extremely lucky. I personally don't know anyone whose gotten money back on any claim they made. Guaranteed by 10:30A.M. is a joke because I've even called them and the tracking still showing that the package wasn't delivered till 3P.M. and even with that proof and a pic of a crushed box leaking water with dead fish in it they wouldn't accept responsibility. I refused to sign for the package called the complaint in sent them pics and they said there's no guarantee on delivery time or condition of the package. I asked then what does the guarantee on the tracking page guarantee and they just promptly hung up on me. Repeated calls kept getting rerouted to "other supervisors and complaint departments" and then I'd mysteriously get disconnected.

I live in the Bronx in the projects and despite living only 1.3 miles from the Fed EX and UPS fleets(I know because I used to get dispatched from Cablevision in that area as I was a repair tech and that whole area is strictly commercial fleets) that happened on a regular to me. It happened to all my neighbors too late packages, damaged packages or exceptions stating no one was home when they where. It finally stopped when I recorded UPS trucks leaving the depot for several days and several trucks dropping packages and other trucks following closely behind accidently running them over. Then recorded myself the next day waiting for a package showing the guaranteed by 10:30A.M. status showing it get "delivered" at 10:29A.M. signed for by Kolt and me not having the package. I got my package at 4:23P.M. exactly that day, all recorded on my HD Zx 1. Which means not only did they not meet the guaranteed delivery time the driver forged my signature. So I told them(UPS specifically this time) I would follow up with a local report to the channel 12 news and legal action if it ever happened again and would use that recording as well as future recordings I planned on making.

So I went a little bit off the deep end, but man they where playing with my fish and playing with my fish is like playing with my emotions.
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I agree UPS is no better... I ordered a black aro online a couple months ago and was supposed to get it by 10:30 the next day.. Well I didnt get the package untill about 5:00 pm, but thats no big deal.... The thing that I was really mad about was they just sat the box in front of my door and drove off, when I was supposed to sign for it!!!!
 
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