I must be lucky, our Petsmart fish and reptile guy actually gives a damn, he used to be a member on here before he got out of fish for the most part and just does snakes now. Granted it is still the same corporation so he is limited in his power but their tanks are always clean, fish look healthy for the most part, the only time I have seen dead, sick or hurt fish was in the feeder bin and that is pretty rare. He is about the only reason I go to Petsmart at all lol, more so to pick his brain on reptile stuff since I am getting into that also but he knows most of his fish pretty well too, including realistic sizes and most comparabilities, we like to laugh at the corporate signage... Now, noted I can't say the same about most of his co-workers... Petco is the really bad one around here, the two local stores I have been in always have multiple dead/sick fish in them and a whole lot of that "I don't give a damn" attitude...