Fish purchase becomes an ugly tale

[andyjs]

As for guy with reciept problem I get that. I go to the same store a lot now its a half hour drive. I go because I trust the staff and find them very knowledgable. I'm in there one day and some guy is just berating one of the employees there. This employee I one day spent 1 hour with just chatting guy really knows his stuff. So I'm listening dude is pissed his fish died and thinks he should be getting more than an exchange but a two for one. He thought cause they were a reputable store they shouldn't be having fish die. I think they should have told him fish die and he was SOL and no fish or money back. So keep it up at the store guys like myself really appreciate good help.

After it happened, I talked to one of the managers I referred him to, and she said he had bought the fish over 14 days before, well outside of the saltwater guarantee time frame. She gave him the credit, but told him that the district manager was really cracking down on having receipts for every transaction. For kind repeat customers, especially if I remember their sale, I stray from the rules a little here and there, but with this idiot, I'm not letting anything slide....

I really can't understand people who get so angry that store employees wont break store policies for their own personal desires. I'll admit that for some rude idiots, I wont even go all the way to do things I'm allowed to do, but an employee certainly should never go above rules and policies for these idtiots. It's really disgusting that people would resort to such senseless cruelty to get back at someone who really hasn't even done anything wrong.

 

[JD7.62]

Wow, it wasnt until page three for the first, "he deserves to be tortured and killed" comment...

 

[headbanger_jib]

it is sad how a person will destroy another living thing just because he wasn't getting what wasn't his
too bad those fish had to suffer, may be he needs help

 

[channarox]

that just pisses me off!