Madding;4496661; said:I thought Glasscages had great customer service, they helped me through a lot of the process of dealing with shady shipping companies. They knew me by name and recognized me by voice by the end of the ordeal and vice versa.
Tank (500g's) was packaged extremely well and they refused to ship it for about a month because they wanted it to cure at their facility before even lifting it.
I personally did the stand with massive overbuilding done to support the 1200 pounds of glass above it.
I was impressed by Glasscages over all, and ignored a lot of reviews because people are dumb when it comes to supporting 1,000's of pounds of water correctly and it's often their own fault.
Only been a few months though, so I will let you guys know next year if my basement has been turned into a swimming pool.
Michael
I'm glad you have had luck with your tank. It seems like with glasscages you either end up fine or you end up with a cracked tank. I agree that all companies will get a bad review every once in a while but glasscages has tons of people that gave them bad reviews. Like I said, I live close to them and none of the hobbiest around here use them. The ones that have all have plenty of bad things to say. Plus there prices are not really cheap. I will not trust any of my fish in one of there tanks. I can get as good of a deal at most pet stores anyway and not have to worry about a 90 day seam only warrently. I have had one allglass tank crack and I had zero issues getting it replaced for free. Try that with glass cages and see what you get. They will tell you, sorry, it's all your fault if the glass broke. Most of the larger perfecto or allglass tanks have a 25 year warrenty that includes glass and seams.