I doubt he made it all up -unless he was planted by Aqueon/perfecto/glasscages lol. probably got discouraged and left the hobby. it happens all the time.
Got my New Tenecor 400 ... BUT
- Thread starter Glostik
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12 Volt Man;3370125; said:
Yeah if I spent 4k on a tank and it was screwed I'd be livid.
I'd be within an inch of killing someone. Preferably at tenecor.
Well it sucks that there's been no update. Maybe it got really ugly.
His experience really sucks, and unfortunately I'm sure a lot of people buying custom luxury products are getting similar experiences with the economic problems. Unfortunately companies really can't afford bad press right now, but they also can't afford to spend any extra money fixing mistakes properly, so they take stupid risks like sending out a half-assed finished product, knowing lots of people out there would just bend over and take it.
As much rationale can be assigned to the delays and the original *****-ness of your tank, there is no excuse for the mind games, lying about the tank being worked on. Better they told you the acrylic manufacturere went down than lie. I mean, 10ft acrylic sheets are a luxury product for the most part too - it's not unquestionable that the supplier went bankrupt, but lying about it is a slimy, ****ty move.
I've built a few custom acrylic tanks for some people, and I'm not as expensive as tenecor, but I know that if someone is paying $3k for a tank, it better be perfect, and I stress about every bubble in every seam. So much so I decided not to do it anymore! Too much blood pressure for not enough profit. I can't believe a reputable, experienced place with all the tools and history that Tenecor has would send you something so crappy and try to pass it off as OK.
His experience really sucks, and unfortunately I'm sure a lot of people buying custom luxury products are getting similar experiences with the economic problems. Unfortunately companies really can't afford bad press right now, but they also can't afford to spend any extra money fixing mistakes properly, so they take stupid risks like sending out a half-assed finished product, knowing lots of people out there would just bend over and take it.
As much rationale can be assigned to the delays and the original *****-ness of your tank, there is no excuse for the mind games, lying about the tank being worked on. Better they told you the acrylic manufacturere went down than lie. I mean, 10ft acrylic sheets are a luxury product for the most part too - it's not unquestionable that the supplier went bankrupt, but lying about it is a slimy, ****ty move.
I've built a few custom acrylic tanks for some people, and I'm not as expensive as tenecor, but I know that if someone is paying $3k for a tank, it better be perfect, and I stress about every bubble in every seam. So much so I decided not to do it anymore! Too much blood pressure for not enough profit. I can't believe a reputable, experienced place with all the tools and history that Tenecor has would send you something so crappy and try to pass it off as OK.
i doubt the guy is a liar. if he consulted with attorneys about getting his money back i'll almost guarantee you they told him to stay off this site and any others until the lawsuit is resolved. i've seen it happen more than once.
true. given the amount of money we are talking about, I doubt he or she just rolled over and ate the cost. I am sure legal advice was consulted..
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