I need your opinion! please read

[AquataHolic420]

wowww

 

[santoury]

Excuse me for derailing. I stand corrected. Thanks for the advice, as well.

 

[Deathcurl]

I guess I get to be made to look like the bad guy today by bringing some reality into the mix...with that said, this thread is closed due to veering way off topic. Sorry aranos...

EDIT:

Reopened per aranos' request. Please keep this on topic from this point on. This thread is pertinent to aranos' poll pertaining to this matter. Any deviance will result in the thread being closed and subsequently deleted.

 

[aranos]

I think that these things should be settled directly with the vendor and not even be brought to these "lengthy, messy threads". There are so many avenues to contact these people...telephone, private message, e-mail. If the person feels better about voicing their opinion about a vendor, then what better place than that vendor's forum.

I really didn't intend this to be a lengthy, messy thread, and I tried to resolve my issue directly with the seller. Unfortunately, I was not able to do so and I thought a little public light might help the issue, or at least let potential customers know what they're getting into.

But please, let's stick to the topic so this thread doesn't get closed again before Joe gets a chance to respond.

 

[IITUFFTOBEATII]

I think that these things should be settled directly with the vendor and not even be brought to these "lengthy, messy threads".

This really is a private matter at this point and no matter how well your thread is executed it should remain a private matter it surely has no place in a public forum. If you really need to start a thread about it I suggest that you wait until there is a more final outcome from the communication with the vendor.

I have no opinion on who is at fault or who should be blamed but you consumers should stop it with that tired "the customer is always right" bs. I have a better saying for you; Caveat Emptor, "let the buyer beware"

 

[Oddball]

A major hurtle for implementing a feedback system, such as on ebay, is that there's no way to assign the FB posts to a particular vendor and customer single transaction. Ebay uses the auction number to assign the feedback capability to both parties involved. There's just no way to track that here (especially on a mods salary) with people ordering from a site posted list, the vendor's site, or by phone/fax/etc.

 

[IITUFFTOBEATII]

A major hurtle for implementing a feedback system, such as on ebay, is that there's no way to assign the FB posts to a particular vendor and customer single transaction. Ebay uses the auction number to assign the feedback capability to both parties involved. There's just no way to track that here (especially on a mods salary) with people ordering from a site posted list, the vendor's site, or by phone/fax/etc.

eBay also makes a profit from every transaction. eBay is a business whose purpose is to make money, and this is a forum whose purpose is to allow people to share knowledge and ideas

 

[Darin]

I will get with Joe today and find out all the facts here on our end. I will then post a truthfull response from there. I do know this though, the cust. was told the airway bill # / airline / and day of ship and estimated time of arivall.
If the cust knew all this then why wait so long ? This is what does not make any sense to me. We have been shipping fish for 36 years. We know how to ship and what instructions to tell the cust.
If you knew the airway bill # and airlines why would you not try to ocntact them? Common sense would tell you to call someone. NO instructions were given to "wait for a call ", we would never tell anyone this, NEVER !
What we do say is this, the airlines are given a "noa" notify on arrival phone #. They SHOULD call you, but always keep your airway bill # handy so you can call around the estimated time of landing.
This cust . knew the shipping was thursday because he requested that day to have them shipped and he also knew that it would arrive the SAME day as all airport to airport shipments do. This We here at TFD know this for fact.
Again I will get with Joe on this subject. Maybe we should stop selling to individuals, I will be recomending this to Joe as well this morning.
Thanks, Tfd Fish./

 

[aranos]

I will get with Joe today and find out all the facts here on our end. I will then post a truthfull response from there. I do know this though, the cust. was told the airway bill # / airline / and day of ship and estimated time of arivall.
If the cust knew all this then why wait so long ? This is what does not make any sense to me. We have been shipping fish for 36 years. We know how to ship and what instructions to tell the cust.
If you knew the airway bill # and airlines why would you not try to ocntact them? Common sense would tell you to call someone. NO instructions were given to "wait for a call ", we would never tell anyone this, NEVER !
What we do say is this, the airlines are given a "noa" notify on arrival phone #. They SHOULD call you, but always keep your airway bill # handy so you can call around the estimated time of landing.
This cust . knew the shipping was thursday because he requested that day to have them shipped and he also knew that it would arrive the SAME day as all airport to airport shipments do. This We here at TFD know this for fact.
Again I will get with Joe on this subject. Maybe we should stop selling to individuals, I will be recomending this to Joe as well this morning.
Thanks, Tfd Fish./

1. I was absolutely not given the airbill number until I called Friday to ask what was going on. And I only knew the airlines because the man told me they had just shipped out other orders to KC on Wednesday via Southwest.

2. I was told that the shipment would arrive on the same day, but that it would be shipped out either Thursday or Friday.

3. I was told to wait for a phone call by the individual who was working on Wednesday the 7th, even if you "never" tell people that.

 

[aranos]

This really is a private matter at this point and no matter how well your thread is executed it should remain a private matter it surely has no place in a public forum. If you really need to start a thread about it I suggest that you wait until there is a more final outcome from the communication with the vendor.

I have no opinion on who is at fault or who should be blamed but you consumers should stop it with that tired "the customer is always right" bs. I have a better saying for you; Caveat Emptor, "let the buyer beware"

I started the thread at this point because my communication with Joe seemed like it was not going anywhere, and I hoped that the public light would help correct that. Joe even told me in his last email to ask around the net, which is exactly what I'm doing.

And everyone knows that noone is "always" right. We all make mistakes here and there. I have known TFD to be a good seller in the past, and simply want to show them that they might have made a mistake this time. I'm simply asking people to read the emails and decide the merits of this individual case based on what happened.