Did you relay the info to them not to ship fish in the same bag? I got 6 citrinellum and 2 trimaculatum from CichlidConnection, 3" fish. Each and every fish was packed individually, double bagged in the thickest bags I have ever seen. They were then placed into a really big bag, then a heat pack, then a Styrofoam box, then a regular shipping box. Experience pays 10x over.