My experience with FISH ROOMS PLUS - BAD

[JD_MAN]

Phoenixx I did read the whole thread.....Did you.....From the beginning.....Did you reatain what you read......do you have selective memory.... Santoury made NO mention of HIS screw up until he was called out on it. This was NOT a post simply stating what happened. It was was more like watching CNN where you only see what they want you to. He came in making accusations of bad dealings. IMO this is untrue if he would have been more responsible in his dealings he wouldn't be upset. (sorry Santoury I was trying to get my point across without making you sound bad) It is HIS fault he is not recieving credit for the dead fish. IMO it is wrong to slander somebody's reputation without telling the entire truth behind it!! I think maybe that's why people who read the post were upset with him when they found out what actually happened. So the ENTIRE point of this post may have changed once he was called out and was honest about why he was not getting his money but IMO the point of the thread was his original intentions of this post.I have no idea what was said between them but FR+'s response was not that bad. I'm assuming he thought that Santoury would realize that there would be know refund and his response would adequete. It was not rude at all. While I'm sorry for his loss and wish him the best of luck with future orders from whomever he choses, FR+ IMO does not deserve to be badmouthed for this.

You all can rip on him for his post about him being an f'n prick if you want but he was upset and using obvious sarcasm and will not defend that.

That is what I saw when I was reading this thread. He tried to accuse the company instead of posting the true lesson he should have learned through this. Read everything.

 

[downset21]

that obvious sarcastic comment is a bad reflection on himself and there is no excuse for that. if you're in business, you deal with BS. he's human and he got upset but all people that work in sales deal with situations like this in any number of ways and have to maintain professionalism. comes with the territory. luckily he's good at what he does so it wont hurt him too bad. then again, it's his business, so he can run it any way he pleases. point is, if you want to support him, dont excuse that behavior. and if he wants to look good in this despite the bad transactions, he needs to hold his ground in a more mature way.

 

[ammerman19]

that obvious sarcastic comment is a bad reflection on himself and there is no excuse for that. if you're in business, you deal with BS. he's human and he got upset but all people that work in sales deal with situations like this in any number of ways and have to maintain professionalism. comes with the territory. luckily he's good at what he does so it wont hurt him too bad. then again, it's his business, so he can run it any way he pleases. point is, if you want to support him, dont excuse that behavior. and if he wants to look good in this despite the bad transactions, he needs to hold his ground in a more mature way.

I totally agree with what you just posted that is why I'm staying out of that one and won't defend it but I personally am not going to rip him for it either. The post he replied that too may not have even been posted though if the whole story had been brought forth from the beginning. Just an observation

 

[phoenixx]

Phoenixx I did read the whole thread.....Did you.....From the beginning.....Did you reatain what you read......do you have selective memory.... Santoury made NO mention of HIS screw up until he was called out on it. This was NOT a post simply stating what happened.

Yes, I did read the entire post. Yes, I am able to retain what I read, and no I do not have selective memory. Thank you for reminding all of us again that its Santoury's fault for not reading the policy. We covered that about 8 pages ago, however, thats not the point of his thread. You chimed in a bit too late with irrelevent information which we had already covered. I apologize if I offended you by attacking your post. I just didnt want everyone to continue in the circle of blame, but rather focus on the intent of Santoury's post.

 

[downset21]

I totally agree with what you just posted that is why I'm staying out of that one and won't defend it but I personally am not going to rip him for it either. The post he replied that too may not have even been posted though if the whole story had been brought forth from the beginning. Just an observation

ohhhhhhhhhh, that's why you wrote "wont defend it." it wasnt clear to me i thought it was a typo and didnt understand what you were trying to get across. my fault, I thought you were excusing it.

 

[ammerman19]

Yes, I did read the entire post. Yes, I am able to retain what I read, and no I do not have selective memory. Thank you for reminding all of us again that its Santoury's fault for not reading the policy. We covered that about 8 pages ago, however, thats not the point of his thread. You chimed in a bit too late with irrelevent information which we had already covered. I apologize if I offended you by attacking your post. I just didnt want everyone to continue in the circle of blame, but rather focus on the intent of Santoury's post.

well yes you did irritate me but that is okay I don't hold grudges unless you are actually extremely rude to me (although I would almost rather have the blatant sarcasm from your first post than your subtle sarcasm in your lastest post) And you are correct the point of this thread was not show Santoury's fault. The intent of THIS THREAD was to badmouth a reputable seller on this forum. If I am mistaken please show me when this thread started how his intent was just to tell his experience truthfully on how the this deal happened. You did catch the point of my post though. People in the last 7 pages seem to have forgot how this post started. Except for me and JD Man that is. I really don't care if you agree with me or not but I don't see why people like he got ripped off when he is at fault. I honestly am sorry for his loss that really sucks. I would hate to lose 200 dollars and have nothing to show for it. And I hope this doesn't discourage him from online sellers. I personally have had great experiances with TFD and Jeff Rapps. I'm not trying to say anything bad about Santoury but the reason why this thread has become so heated seems to have been lost so I wanted to remind people and give my own opinion on the matter.

 

[phoenixx]

If I am mistaken please show me when this thread started how his intent was just to tell his experience truthfully on how the this deal happened.

Unless I am reading these wrong, post #'s 8,13,19,31,32,33,50,52,97 support and reaffirm Santoury's intentions of truthfully relating his experience with Fish Room Plus. He's giving a review of this transaction to serve as a warning to any potential buyers. It's my opinion that Santoury has not lied or stretched the truth in any of these posts. Your entitled to think otherwise. If I am mistaken, please point out a post where he did infact lie.

 

[ammerman19]

he did not admit that he was not entitled to a refund until FR+ mentioned it. If you are okay with the way it was first presented then fine. If he is going to claim total ignorance by lack of research and actually reading that his fish would be garunteed then that is fine. Do you honestly not see what my point was? Are my posts really that irrelevant? If so then why even bother being sarcastic to my post? So please excuse me for trying to present the other side of the case thoroughly. His intent IMO was to try and destroy FR+ credibility and bussiness ethic to other members on this board.

Please reply to this last sentence. If you can't gather that from his first posts and by him spreading it all of the whole forum please let me know what you did. Disregard the other 9 or 10 pages of everybody else rambling and *****!ing about various things.

 

[Miles]

however, thats not the point of his thread.

The point of this thread was to bash Fish Room Plus, make him look bad, and hurt his business.

If it was simply to 'share an experience' he wouldn't of posted it in 4 different places, made such a big fuss about it, and left out the part about how it was his own fault.

I feel that FishRoomPlus's sarcastic comment was in no way out of line, after what had taken place. The guy was being a rude, ignorant jerk, and was trying to take his own poor actions out on him. This wasn't his 'first response' to the situation, and was probably sick of sifting through another stupid thread that was re-stating the obvious over and over, yet creating more problems then there needed to be.

Like I said before, FR+ offers a great service to MFK members and we should all be thankful. It disgusts me when I see people try to single-handedly try to ruin someones business because of a single transaction that didn't happen the way they want to see it happen. Most consumers are spoiled by the 'bend over and take it policy' that so many MASSIVE CORPORATIONS have adhered too.. Unfortunately for consumers of online fish retail, policies like that are far and few between.

The whole perspective of trying to defend the buyer is coming from the mindset that the seller should 'Do whatever it takes to make it right'.. Well Sorry to say this isn't PetSmart, Wal-Mart, or some other massive multi-million dollar corporation that can afford take in the ass. Get over it, it's online rare fish retail and it's a cutthroat business with fewer and fewer options each day.

So next time you wan't to complain about a transaction, that you messed up yourself, and blow it up all over the forums.. Do me a favor and think about something.. If every piss-poor consumer complains about personal mistakes or ones own bad judgement, Then who are you going to buy your fish from? Obviously you don't have a good local resource..

And If your goal is to 'find the best prices, and the best service, and eradicate those who don't fit my bill..' then you better start hoping that Wal-Mart or P.S. start carrying Lungfish.. Because there won't be any more Importers to sell to private party rare fish collectors..

Say what you needed to say, one time, in the appropriate forum, and let people comment.. and leave it at that.. The fact that it's made it to 12 pages, is stupid.

 

[AquataHolic420]

I support FRP!!!!!!!!!!!!!!.. how did this thread turn into the #1 popular thread these past days?!