petsmart vs me

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A few years ago my dad was buying a nice male JD from a local store. The guy asked my dad about his tank size and my dad replied with, "Tank? I'm gonna eat this puppy." I think the guy believed him for a second.

^^^
Hilarious!!
 
When did selling fish turn into adoption though?
LMAO....It's nice of them to be concerned somewhat about the fish but most of them don't know what they are talking about...I say most because some of them actually are hobbyists themselves.I used to work part time at a small pet shop and I learned a lot while I worked there and I passed on whatever knowledge I could.
 
Anytime I have got any they never asked me my tank size. Except for one time. I got 30 tetras of mixed deals and I told them they were for my 40gal. They just said oh cool.

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This is certainly an example of not all employees are the same. And this is certainly the problem with Petsmart....consistency. Some employees are going to be "Gung-Ho" about following "good pet rules"...and some employees aren't going to give a crap! ;)
 
sorry to make a thread and not answer back for a while with so many people giving input.

As a over view of what yall have said. I am glad she asked about the tank, normally they just net fish or ask and say ok, I just wish they were more knowledgeable about fish keeping. I also think I started off on a bad note because I had to ask for help (nicely) at the front desk. I believe she came from small animals where I think she was cleaning cages.

Not trying to completely knock the chain. this one wasn't my normal one to go to. The one by me is a lot better with customer. I also did mind my words and didn't try to be to big of a jerk but I might go back (not with the full intent of starting something) to get some for fish. If they try to do this game again I will quiz them.
 
While I understand that most of us know more than the people who work there, there are exceptions. How xo I know?

I work at a pet store.

It is incredibly disrespectful when a customer refuses to give any info about their setup, then gets annoyed at me for asking. I'm trying to do my job and protect "my" fish. I order the fish, I care for the fish, therefore it's my responsibility to make sure they stay healthy after they leave the store.

So yes, while you may know more than them (or think you do), at least be respectful and mind your words. Some employees are smarter than you think and take their jobs personally.


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+1

"big ball of light, spits out dinosaurs" - Mac, Primeval New World
 
I work at a Maidenhead Aquatics and I ask those exact questions about tank size/running time etc. The reason is, it's better to be sure then not.
Although I agree that the person who served the OP went a little overboard with the amount of fish he could add.. I reckon its better they did enquire then not enquire at all.
Selling fish hasn't turned into an "adoption service" but it might help to remember they are living creatures who deserve a proper home.



"big ball of light, spits out dinosaurs" - Mac, Primeval New World
 
I work at a Maidenhead Aquatics and I ask those exact questions about tank size/running time etc. The reason is, it's better to be sure then not.
Although I agree that the person who served the OP went a little overboard with the amount of fish he could add.. I reckon its better they did enquire then not enquire at all.
Selling fish hasn't turned into an "adoption service" but it might help to remember they are living creatures who deserve a proper home.



"big ball of light, spits out dinosaurs" - Mac, Primeval New World

It all comes down to qualifying the customer. It should be done in a manor that doesn't insult but yet helpful. In the case of the op he is putting them in a quarantine tank then a full sized home shows he/she has a clue and perfoms safe, smart aquaria. Should have been a bell in the person at the stores head that went off telling them so. I get both sides of it. The people in the store are trying to help. But simple questions that dont seem invasive that are friendly to find out experience of the person is a good place to start.

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It all comes down to qualifying the customer. It should be done in a manor that doesn't insult but yet helpful. In the case of the op he is putting them in a quarantine tank then a full sized home shows he/she has a clue and perfoms safe, smart aquaria. Should have been a bell in the person at the stores head that went off telling them so. I get both sides of it. The people in the store are trying to help. But simple questions that dont seem invasive that are friendly to find out experience of the person is a good place to start.

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Yh, I agree with you for sure


"big ball of light, spits out dinosaurs" - Mac, Primeval New World
 
They don't know sh*t, they are their to make money and that's it. They tried selling me plans with snail eggs on them, I told them I didn't want snails in my tank and they told me their snails don't reproduce.

Depends on the snail...if they have nerites, then they are right because some snails need salt water to have the eggs hatch and live.


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