It's not so odd actually. The biological processes will affect the ph of the tank making the water more acidic. Depending on gh and kh the resulting effect could be greater or lesser. Sounds like he has low kh allowing a greater drop in pH. Simply adding a bag of crushed coral in the filter or to the bottom of the tank would help to stabilize the ph. How much crushed coral to add would depend on how low the kh is to begin with. Start small and add more until the ph issues stop or slow dramatically. I'd say a pound more or less would probably help dramatically.