Well the guy in the store had tell me that someone droped the fish in the store, like some custumers used to owned them, and to tell you the true the only reason why I go back to that store and buy fishes there is because its the closest to my house right now, I can walk to it. Right now I m paying for all my classes and my car broke down whish means I cant go to the other stores around. But dont worrie I m not planning on buying any more fishes, specially from that store. But sometimes I have to realize that no matter how one thinks one is a gud fish keeper there is sometimes times when we make careless mistakes, however I have never had one of my fishes suffer that much. To answer your question I wouldnt buy anything from a store where they mistreat animals, However I havent found a store where I would give at most 5 stars out of 10 for gud fish keeping so yah, in other hands there is just not perfect stores down here!