shipment from Jeff Rapps fedex never came

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brcacti;2363709; said:
just got them, 7 fish looks like most are dead
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If they are larger sized fish, it is always worth holding a power head up to their mouth, might be able to save them.

edit- Sorry to hear. :( Email Jeff with pictures asap.....
 
I have brought "dead" fish back to life like fishguy said....Sorry bud :(
 
I'm trying to save the 7th fish but he does not look that good right now, have him in a big net near the powerhead. Such nice pretty fish looked so healthy, just no sign of life
 
thefishguy7;2363711; said:
USPS is supposed to cover livestock, they've screwed me a number of times, so I guess they have so many regulations regarding DOA, guaranteeing live arrival really doesn't help us, the hobbyists much. My first post was referring to UPS/Fedex anyway, I used the wrong term...sorry about that. UPS and Fedex are generally good about refunding money. :)
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Once you tell fed-ex that there is fish in the box, you get nothing. You have to lie, sucks but that the way of it.
 
Fish Room Plus;2363992; said:
Once you tell fed-ex that there is fish in the box, you get nothing. You have to lie, sucks but that the way of it.
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Some Fedex locations do not permit shipment of live fish, if you're shipping at one of those locations, of course you won't get anything....you broke the rules to begin with. Other locations will allow shipment of live fish, they die because of them (not insufficient packing), you get a full refund. Proper evidence must be provided, you can't call and say a fish died, if it was that easy, everyone would be calling for their free 100$.
 
Im sorry for the loss. Like the dude said, if they are bigger, the PH trick works.

Sorry Bro
 
In another forum a member reported touring USPostService and being appalled at the lack of care give "fragile"-marked packages. UPS is far more attentive to the welfare of its charges. Please keep us informed re your shipment.
 
thefishguy7;2364027; said:
Some Fedex locations do not permit shipment of live fish, if you're shipping at one of those locations, of course you won't get anything....you broke the rules to begin with. Other locations will allow shipment of live fish, they die because of them (not insufficient packing), you get a full refund. Proper evidence must be provided, you can't call and say a fish died, if it was that easy, everyone would be calling for their free 100$.
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Once you call in the claim and state live fish, its case closed, no money. They have a blanket, "no live fish", even tho its widely disreguarded, its there, no exceptions. I have gotten money years ago out of Fed-ex, but there rules have changed, no dice on a refund.
 
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