Tales of the WEIRD...

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Latest dialogue from DreamTanks in descending order:


Dream Fish Tanks (hello@dreamfishtanks.com)
To: you Details

Hi Karen,

I'm not sure what happened there but they're looking for it on their docks and we'll let you know when we have an update. Regardless of whether or not they're able to find it, we'll make sure you get the aquarium you ordered.

Best Regards,

Jennifer
Dream Fish Tanks Customer Service

On Thu, Oct 7, 2021 at 6:36 PM :

The aquarium is clearly stolen and was replaced with a similar sized object in a box to 'pass' without suspicion. I want an update on where the missing tank has gone.


-----Original Message-----
From: Dream Fish Tanks <hello@dreamfishtanks.com>
Sent: Thu, Oct 7, 2021 9:50 am
Subject: Re: order Order #DFTJ3237 FAIL

Hi Karen,

Our sincere apologies for the mistake there, that's totally bizarre and must have been quite the surprise. Good idea getting in touch with Derek, I'll reach out to him as well to make sure we track down your aquarium. I don't think I've ever seen that happen before.

Best Regards,

Jennifer
Dream Fish Tanks Customer Service

On Wed, Oct 6, 2021 at 5:17 PM wrote:

Order #DFTJ3237 was NOT delivered.

Received a counter top kitchen sink in a box marked as an aquarium. Contacted DEREK at Advance Aqua tanks 310-538-4282. He is investigating what happened
to the tank.

shipping order #164160
 
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Latest update.

Three weeks ago I spoke at length with Derek. He was fed up as well, saying that after a week of trying to locate the tank with no success he was ready to move forward. He asked if I wanted another tank or a refund...I told him just send another tank. Jennifer's messages made no sense at this point (she asked me to take more pictures of the RETURNED sink box). They were able to trace the tank to D.C. and then it 'disappeared.'

Anyway I got notification yesterday that the new tank has shipped. And it better be a tank or I'm done.
 
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Organized crime is no joke its the work of professional thieves. They all need their hands and heads chopped off! As the loss is always passed on to us the customer. Hate hearing stuff like this happening anywhere for any reason. Sorry it happened. SMH
 
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FINWIN said:
Latest update.

Three weeks ago I spoke at length with Derek. He was fed up as well, saying that after a week of trying to locate the tank with no success he was ready to move forward. He asked if I wanted another tank or a refund...I told him just send another tank. Jennifer's messages made no sense at this point (she asked me to take more pictures of the RETURNED sink box). They were able to trace the tank to D.C. and then it 'disappeared.'

Anyway I got notification yesterday that the new tank has shipped. And it better be a tank or I'm done.
Click to expand...

Do let us know what you end up doing with the sink!
 
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I wonder if the person who swapped the counter combo for your tank stole the counter top as well. After having seen multiple videos of thieves filling bags with merchandise and casually walking out of stores this event does not surprise me.
 
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