What are your water parameters? pH, hardness, conductivity?
Do you add tannins?
The reason I asked about specific water parameters is this species (and many of the new pike cichlids), because they come from water from a very narrowly defined habitat.
They are not like fish that have adapted over generations to the non-specific waters in aquariums.
They often come from very soft, mineral poor, black water areas, seasonally inundated with tannins (that are anti-bacterial in nature), so they have not evolved immunity to the harder, mineral rich soup of waters and bacteria found in aquariums using tap water.
The plaques look bacterial or viral.
For these species, I would be using RO, or rain water mixed with no more than 50% tap water, and be adding tannins, with either soaked leaf litter, peat, or Rioboos tea to discourage pathogens