WTF Guys

epicentyr

Candiru
Original poster
MFK Member
Jan 23, 2006
171
0
46
GR Michigan
I want my Airbill # so that I can pick up my rays today. If they cook at the gate I am holding you fully responsible. How about some Damn communication!!! I have been calling all day and have not heard from you. I expected to have a firm confirmation last night. You said that the package was going to arrive at 10:00am this morning. THERE IS NO 10:00am flight!! I understand you may have been confused and put it on the 2:50pm flight but they have no record of the airbill # that you gave me being on the plane. I am off to the airport to wait and see if I have a package but this is not how a transaction should go. You have a lot of my money and I want the transfer to be a stress free for the rays as possible.

you know how to get a hold of me. check my $$$ invoice.
 

epicentyr

Candiru
Original poster
MFK Member
Jan 23, 2006
171
0
46
GR Michigan
I paid on Monday for arrival Tuesday @ 4:50. The flight was overbooked. OK not your fault. Waited for a call Tuesday evening for a new shipment confirmation. Never received one, only "I'll call you back after I finish with the airline." You said it would be on a 10:00am flight which it wasn't. @ 1:30pm Wednesday an employee answered the phone and said that he was packing the rays right then to take to the airport. It is now Thursday 9:30. If the rays have been packed and unpacked for the past 2 days I wonder how much more stress they can take.

I need you guys to make an effort to contact me. You need to buy an answering machine. Go to Wal Mart they cannot be more than $15. It is very frustrating when there is no effort on your side.

I hope that you can understand my frustration. I do not want to cause undue stress to these animals (and myself). I just want to get them home and settled in.
 

epicentyr

Candiru
Original poster
MFK Member
Jan 23, 2006
171
0
46
GR Michigan
They Finally answered the phone. The rays are on a plane to me right now. I cannot wait to see them.
 

epicentyr

Candiru
Original poster
MFK Member
Jan 23, 2006
171
0
46
GR Michigan
they are here!!! They look great the male is the one from the pic on the website. The female is a stunner. Three stripes along the parimeter of her disk, a little beat up, she should heal fine. Female is 6" male is 10". I will post pics when I can.

Overall D for customer service A- for good product.
 

epicentyr

Candiru
Original poster
MFK Member
Jan 23, 2006
171
0
46
GR Michigan
upon closer inspection I got neither of the rays from the pics. Same quality but not WYSIWYG.
 

USMCtanker

Feeder Fish
MFK Member
Dec 9, 2005
4,167
2
0
34
wa
:popcorn:
 

Gr8KarmaSF

Administrator
Staff member
Administrator
MFK Member
Jul 23, 2005
22,831
145
697
Quarantine Tank
pics?
 
zoomed.com
hikariusa.com
aqaimports.com
Store