krzr3000;1165190; said:That would make sense...but in this company they are all about new initiatives and trying all sorts of abstract methods. The latest emphasis is not on sales directly, but pleasing customers so that they will return and tell other people. They have this thing where customers take surveys on the phone, and the only responses they care about is the likelihood to return and recommend.
Therefore, i have a manager that will send anyone who even slightly complains out the door with a $20 gift card.
Makes me tempted to go there and complain..Except you are a few hours away and that's just not right. $20 gift card sounds awesome.