I'm surprised they didn't erase your name, and account information like they did in Pfury, when I had an compliant. Several years ago I saved enough money to order some what I thought to be very nice Pirayas, turns out my biggest had his eye eaten, when I wrote to complain, he simply said it will grow back! then I wrote a topic from like yours and the oust me out of Pfury! aafter that incident I sold all my fish hobby related items, until recently I watched "River Monsters" which brought back my interest in keeping fish again. sorry to hear about your story. I didn't real all the replies, and hoped I didn't missed much. Hope you get your $$ back, and I do hope MFK sort out their venodrs, otherwise, buy local! I love the hobby, and I love to support websites that allow us to share our interestes, but when a website site as pfury and others that promote the love to the hobby keep vendors like MA, makes you think twice about the hobby! peace and good luck!