Favorite LFS "CUSTOMER" STORIES ...

[Stump]

I was well annoyed this saturday for two reasons....

Reason 1

I was wearing a slipknot t-shirt and i walked passed this kid and his parents i think he was around 11-12years old and loudly said "Slipknot suck!" If i wasnt staff i would have said somthing LOL.

Reason 2.

Me and a collegue were advising a customer about cycling a tank, the nitrogen cycle etc.... We were showing him some plants and explaining whats the best easiest to keep and then this customer who thinks hes staff and a know it all, was pointing out a cobomba and saying 'oh this is an easy plant that lots of people go for... I use it when breeding my white cloud mountain minnows'

He kept constantly butting in so i said oh your an expert fishkeeper breeding whiteclouds, he goes "yeah they are tricky" do you know how to breed them? I replyied saying yeah easy, drop the tempreture down to around 18c and lower and really increase the flow rate as they come from very cool, fast moving mountain lakes and streams......

He goes "oh good, you do know somthing!" I was very tempted to say somthing that i might have regretted. I said well.... if you look after your White clouds well and feed them good they will breed regulary without any triggers...... He said no thats not possible.

So my collegue took him away cos he could see i was getting frustrated

I can actually feel your frusteration just reading that, Bruce...

I would've gone off on him. Sometimes those 12 year olds need a good slapping.

 

[Circa4190]

I worked the fish/reptile dpt at Petland for about 3 months, and in those 3 months I had a few funny stories to speak of. I used to have a few regulars that would come in and get some feeders, or ask about when our next shipment of Africans would come in, or even order a few for themselves. Most were knowledgeable and actually knew what they were talking about, thank god. That's the good ones, now for the dumb ones. We had a younger man come in WEEKLY and buy a full grown African out of our display tank, and after about 4 weeks we started to question him about it. One day when he decided to answer the questions, I was getting a new one for him, and had the little guy all bagged up and ready to go, he answered with, "well they all die, I don't know what I'm doing wrong." My first thought was to ask about the tank, and the others in the tank and such. You know, the usual questions. After asking, he replies with, "well I keep them in my sink, and they like to jump out in the night." After hearing that, I simply open up the bag, put the fish back in the tank, call the man stupid and continue doing my algae scrubs. Needless to say, the man was not very happy, told my manager about what I had said to him, and the manager just shook his head and asked him to leave.

 

[Bottomfeeder]

I worked the fish/reptile dpt at Petland for about 3 months, and in those 3 months I had a few funny stories to speak of. I used to have a few regulars that would come in and get some feeders, or ask about when our next shipment of Africans would come in, or even order a few for themselves. Most were knowledgeable and actually knew what they were talking about, thank god. That's the good ones, now for the dumb ones. We had a younger man come in WEEKLY and buy a full grown African out of our display tank, and after about 4 weeks we started to question him about it. One day when he decided to answer the questions, I was getting a new one for him, and had the little guy all bagged up and ready to go, he answered with, "well they all die, I don't know what I'm doing wrong." My first thought was to ask about the tank, and the others in the tank and such. You know, the usual questions. After asking, he replies with, "well I keep them in my sink, and they like to jump out in the night." After hearing that, I simply open up the bag, put the fish back in the tank, call the man stupid and continue doing my algae scrubs. Needless to say, the man was not very happy, told my manager about what I had said to him, and the manager just shook his head and asked him to leave.

GOOD GOSH
what a moron

 

[Pilze]

I don't work in a fish store, but I do work in retail-grocery. I work in produce and it absolutely astonishes me that someone will spend 30 seconds in a place and ask where something is located.
"Where are your eggs?" (Sarcastically) By the broccoli you moron. Do me a favor, stop by the drugstore and buy some contraceptives, you are forever banned from the gene pool.

IME, most retail customers that need customer service are brainless schmucks.

 

[Circa4190]

I don't work in a fish store, but I do work in retail-grocery. I work in produce and it absolutely astonishes me that someone will spend 30 seconds in a place and ask where something is located.
"Where are your eggs?" (Sarcastically) By the broccoli you moron. Do me a favor, stop by the drugstore and buy some contraceptives, you are forever banned from the gene pool.

IME, most retail customers that need customer service are brainless schmucks.

Agreed. I worked produce at Wal-Mart, and the people that come in there have to be some of the biggest idiots I have ever seen. Who stands infront on the bananas and stares blankly into them for 5 minutes to not pick a bunch up and take them with you.. they need to DIAF.....ok, maybe that was a bit harsh, BUT STILL they are mindless idiots.

 

[Bogwoodbruce]

I can actually feel your frusteration just reading that, Bruce...

I would've gone off on him. Sometimes those 12 year olds need a good slapping.

I worked the fish/reptile dpt at Petland for about 3 months, and in those 3 months I had a few funny stories to speak of. I used to have a few regulars that would come in and get some feeders, or ask about when our next shipment of Africans would come in, or even order a few for themselves. Most were knowledgeable and actually knew what they were talking about, thank god. That's the good ones, now for the dumb ones. We had a younger man come in WEEKLY and buy a full grown African out of our display tank, and after about 4 weeks we started to question him about it. One day when he decided to answer the questions, I was getting a new one for him, and had the little guy all bagged up and ready to go, he answered with, "well they all die, I don't know what I'm doing wrong." My first thought was to ask about the tank, and the others in the tank and such. You know, the usual questions. After asking, he replies with, "well I keep them in my sink, and they like to jump out in the night." After hearing that, I simply open up the bag, put the fish back in the tank, call the man stupid and continue doing my algae scrubs. Needless to say, the man was not very happy, told my manager about what I had said to him, and the manager just shook his head and asked him to leave.

Ha ha I cant believe that one

 

[Greenspot]

I'd been working part time at a lfs for a bit and had gotten used to telling customers they need a bigger tanks for what they plan to stock. Anyway one day a guy comes in after a single male betta. He wanted the best for this fish, so i showed him the 2foot tanks, he went with a 30 inch, i showed him the heaters he went with the best, same for the filter. and the best part was after he had absoulty every thing he would need, he put an order in for the fish for 6 weeks time so he could fishless cycle his tank! this was just a standard blue fighter. I was absoultly gobsmacked! I wish all customers were like that.

 

[banjocat]

I'm in awe! He deserves some sort of betta keeper award lol

 

[D-Train]

I went to a petsmart the other day and was making fun of the pacus and the sign saying the only grew to 24 inches and that they only needed a 30 gal, anyways my friend asked me how much they would grow in a month, and the girl working the department looked at me with a smile and said 24 inches HAHAHA

 

[chloe]

im guna say from the buyer point of view.
well i went to pets at home the other day to get some little things to swim along the top...tbh i no nothing about tetras and minnows etc. i just wanted something for my FH to chase and something to swim around the top of my main tank.(i am fully aware they would possibly be eaten at some point)
she said what do u keep in the main tank....instead of sayin a load of fish she wouldnt know what i was talking about i just said cichlids. she said sorry we cant and i definitly wont sell you anything to go in with ur FH or main tank. i said why...she says, coz they r cichlids (i had 2 employees and the manager standing there trying to think of reasons) i said so what about the FH....she got the a**.

i understand...but 3 weeks before i had gone in looking for a tank for the FH and she had said she didnt no what a FH was...or a frontosa...or a venustus...or a bichir. lol. so she gave me 5 silver fins (i think) so they went in with the FH, 3 minutes later they were gone...didnt think he would eat them, just thought he would kill them (im aware at how stupid that sounds lol but he just tends to kill not eat and i thought they would easily outswim him...naive me)

i also went in a bought a rusty plec 2 albinos and sailfin for £2 each.
then a featherfin cat and 2 white spotted catfish for £2 each lol....joke!!!
they had them all labelled as 'ASTD PLECS'
woohoo for me though