Favorite LFS "CUSTOMER" STORIES ...

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andyjs;2693274; said:
This part really made me laugh as it reminds me of several families that frequent the store I work at.

While I was working over Christmas break, I got another great story, though not involving fish...and let me start off by saying I have nothing against pit bulls or responsible pit bull owners, but where I work, we do not get responsible pit bull owners. We get the ones who take "owning" a pit bull in its most literal sense. To them, it's not a pet. They use the stereotypical pit bull rep. of being a vicious monster to make themselves feel BA. While most people will tell us about their "dog", these people never say "dog." They make sure everyone within earshot knows they own a "full-blood pit bull." This is actually somewhat of a running joke among the staff of the store I work in. This little gem of a conversation happened over break:

A guy walks in-clearly with the attitude that he is the most BA dude any of us have ever seen-and comes up to the counter where the manager and I are standing. The very first thing out of his mouth? "I have a full-blood pit bull..."
at which point I'm thinking, "Of course you do." If the jokes we make about stereotypical bad pit bull owners were personified, they would be this guy...
and he continues "....and it's eating my furniture."
At this point, I'm REALLY glad he appeared to be addressing the manager and not me, because I faked a cough to cover up the beginnings of a laugh, and then turned away before he could see my eyes tearing up from trying so hard not to laugh. This guy is the epitome of all of the stereotypes of pit bull owners we joke about. He clearly keeps the dog as a status symbol and doesn't know the first thing about dogs, which in itself is very sad, but in this context, I couldn't help but laugh.
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this made me laugh. lol
 
andyjs;2693274; said:
This part really made me laugh as it reminds me of several families that frequent the store I work at.

While I was working over Christmas break, I got another great story, though not involving fish...and let me start off by saying I have nothing against pit bulls or responsible pit bull owners, but where I work, we do not get responsible pit bull owners. We get the ones who take "owning" a pit bull in its most literal sense. To them, it's not a pet. They use the stereotypical pit bull rep. of being a vicious monster to make themselves feel BA. While most people will tell us about their "dog", these people never say "dog." They make sure everyone within earshot knows they own a "full-blood pit bull." This is actually somewhat of a running joke among the staff of the store I work in. This little gem of a conversation happened over break:

A guy walks in-clearly with the attitude that he is the most BA dude any of us have ever seen-and comes up to the counter where the manager and I are standing. The very first thing out of his mouth? "I have a full-blood pit bull..."
at which point I'm thinking, "Of course you do." If the jokes we make about stereotypical bad pit bull owners were personified, they would be this guy...
and he continues "....and it's eating my furniture."
At this point, I'm REALLY glad he appeared to be addressing the manager and not me, because I faked a cough to cover up the beginnings of a laugh, and then turned away before he could see my eyes tearing up from trying so hard not to laugh. This guy is the epitome of all of the stereotypes of pit bull owners we joke about. He clearly keeps the dog as a status symbol and doesn't know the first thing about dogs, which in itself is very sad, but in this context, I couldn't help but laugh.
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Haha. That's great. :D
 
sodenoshirayuki;2690553; said:
Back when i was in high school, i used to have a job at my LFS. Worked for about 2 years and ended up as the store's arowana and stingray guy (all arowana and stingray sales and questions were supose to directed to me if boss was busy). We then had this new guy come in who I THOUGHT knew his stuff. He learned of all the policies and the store owner made it clear to direct anyone asking about arowanas to either himself or me and stingray questions towards me only as hes been stung countless times and is kinda scared of them now. He decides not to listen LOL. while i was feeding aros, i ran out of food and boss told me to go open a new bag. Since food was near the stingray isle, i had to walk over there. I then see this idiot bagging up a 8" motoro telling a customer about how 10" will be the max size of a motoro and that a 20 gallon tank will be no probs. I walk over there and start telling him off. He thinks im trying to steal his sale and we were almost at the point of exchanging blows, then bossman walks in and says hes fired LOL. Customer was no where to be seen. Must of slipped away while we were arguing. Fired on the first day of work LOL.
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Wow what a punk good thing that guy got fired.
 
so at work today, i was asked by a customer for help with fish. to start, we dont have any saltwater fish in our store (i work at a very small petco). while getting a net, she asked for the nemo. i turned around to see what she was looking at, thinking it might be a tiger barb or a clown loach, but no, she was looking at our stock of feeder goldfish, a white one, that had red stripes on it. i just dont get people....
 
laxplaya8613;2705278; said:
so at work today, i was asked by a customer for help with fish. to start, we dont have any saltwater fish in our store (i work at a very small petco). while getting a net, she asked for the nemo. i turned around to see what she was looking at, thinking it might be a tiger barb or a clown loach, but no, she was looking at our stock of feeder goldfish, a white one, that had red stripes on it. i just dont get people....
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I've had two customers in my time wanting 'nemos' we dont sell marines any more and they said they'll just buy one from another shop and i explain how they justg wont live in a regular trop tank.

I dont think that they listened though :(
 
It really does baffle me how there are people who look for the nemos at fish shops/pet shops and they don't grasp the idea that there is a difference between saltwater and freshwater, and they act surprised when told that "nemo" can't live in freshwater.
 
that seems to happen a lot
 
lol, I just remembered a lady asking me for "seaweed". She was like, "I want that bunch of seaweed right there". I was like, "Huh?, we don't sell seaweed". Then she points to a bunch of anacharis. lol.
 
This is one of the best ones I got, although it's not directly related to the fish dept.

A customer came up to me and asked me to get some crickets.

She asked what sizes we have, so I told her, "we have 1/4", 1/2" and Adult (about 1")". She then proceeds to ask me this very question "Hmm, well how big are the 1/2" crickets?"

I replied "Well, they are about 1/4 of 2 inches" and she just said, "Oh, okay I'll take some of those".

Many other things have happened over the years, some similar to those already mentioned in this thread. I cant think of many others right now, but the cricket one always sticks with me :D.

Another quick thing is the African "Chiclets" like the candy/gum. I have so many people (usually older people) ask for them, and when you try to correct them and say "Cichlids" they go, yeah, thats them, the "Chiclets!"
 
I recall incidents when I would recommend someone some cichlids and then they would say "no, I don't want cichlids because I want a community tank". I always got frustrated trying to explain that a community tank can have some kinds of cichlids, and that even an mbuna tank you can still have a community of different species. You can have a cichlid community, like I like to do as well
 
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