ok...back on track about customer stories....i had a great one in the store the other day.
five minutes before we were closing, a woman came running into the store in a hurry, looking like she had some emergency. this is the EXACT conversation i had with her:
me: hi, can i help you?
her: do you carry cockatiels?
me: no, just parakeets
her: do you ever get any tiels in?
me: no, just parakeets
her: have you ever carried tiels?
me: no, just parakeets
her: are you expecting any cockatiels?
me: no, just parakeets
her: do you have any finches?
me: no, just parakeets.
then she turned around and walked out of the store.