Favorite LFS "CUSTOMER" STORIES ...

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I went to a local pet store a few weeks ago that I hadn't been to in about a year. When I walked in and glanced where the fish department used to be, I saw dog food. So I asked the girl at the front desk if they still carried filter media for aquariums. She just stared at me with a blank look on her face for a few seconds. So I repeated, "do yall still carry any filter media for fish tanks?" Again she just looked like I asked her to do long division in her head. So I added, "you know...replacement cartridges for power filters, that kind of stuff." At this point she pointed me to the bin full of fish supplies that had been pulled off the shelves.

I went in there to get biomax, but I thought 'filter media' would be a common term there...guess not.

Wasn't a big deal but one of those things that make you chuckle to yourself ;)
 
BPags52;3063582; said:
I went to a local pet store a few weeks ago that I hadn't been to in about a year. When I walked in and glanced where the fish department used to be, I saw dog food. So I asked the girl at the front desk if they still carried filter media for aquariums. She just stared at me with a blank look on her face for a few seconds. So I repeated, "do yall still carry any filter media for fish tanks?" Again she just looked like I asked her to do long division in her head. So I added, "you know...replacement cartridges for power filters, that kind of stuff." At this point she pointed me to the bin full of fish supplies that had been pulled off the shelves.

I went in there to get biomax, but I thought 'filter media' would be a common term there...guess not.

Wasn't a big deal but one of those things that make you chuckle to yourself ;)
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That is sorta funny lol
 
bobbyd;3059937; said:
I had a scary "LFS" incident on Saturday. I went to Greentree Pet Center in southern Indiana (across the river from Louisville). I walked in with my grandson who is 15 and we started looking at their fish. We began to notice that it really stunk in there...bad! I look over at their feeder goldfish tanks and one of the tanks is packed with Goldfish, the other has just a few. In the tank with just a few there was also a Tiger Shovelnose and an Arowana, both in the 2 foot range. The tanks were probably 75 gallons each... My grandson looks at the Arowana and asks me "do they always swim like that?" The Arowana is standing on its head, dead as a doornail! What a shame! I pointed it out to the store manager who goes and gets a net and begins fishing this dead beauty out of the tank. As he is doing this, we are looking at some albino bullfrogs floating in the top of another tank. I poke one to see if it is alive and it dives, still alive. Then my grandson points out a pleco sucking on another of the frogs. I proceed to poke it also and it was stiff...dead! I'm just about to run out of this store and have decided that I wouldn't buy a fish from them on a bet! We look down the aisle a little further where all of the smaller fish tanks were and every single tank is crammed with 3 times the fish I have ever seen in a small tank and here is a worker going along netting dead stuff out of the tanks. He has 3" of dead little fish in the bottom of one of those little plastic "hang on the tank" boxes.
It's really too bad that this place was so gross as they did have some nice fish but I'll never set foot in there again!!
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You were probably there on the day they got their shipment. Tons of fish arrive dead and they net them out after they put them in the tanks. Greentree moves a TON of fish and those packed tanks get emptied soon. They have some really nice and dedicated employees (not all but some of them) and have a really nice fish department. Its just that when you moce the kind of stock they do its hard not to have a few casualties,
 
NOOOOOOOOO. I finally finished reading the thread. Im sad it ended...

keep the stories coming please.
 
takinap;3067773; said:
You were probably there on the day they got their shipment. Tons of fish arrive dead and they net them out after they put them in the tanks. Greentree moves a TON of fish and those packed tanks get emptied soon. They have some really nice and dedicated employees (not all but some of them) and have a really nice fish department. Its just that when you moce the kind of stock they do its hard not to have a few casualties,
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Are you really trying to say that just because they move a tremendous amount of stock, they can't be bothered to net out a 2 foot Aro?
 
I had a lady literally scream at me over the phone, because she said I sold her a "Piece of sh** filter!" So I asked her to come in so I could take a look at it, and see if it was indeed defective.

She brought it in, and I hooked it up to a tank we have set up--and began filling it with water. Instantly, she stopped me and started yelling-- "I didn't know you were supposed to fill it with water!"

Apparently she thought aquarium filters ran on air.
 
It surprises me how many people don't bother to read the instructions. I'm sure they would have cleared that up for her.
 
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