lemme tell you all a little story.. i work at the pet store in question. i worked in the aquatic department. i got moved to cashier because i was apparently giving out too much information about fish and tank size, compatability,proper reptile care and tank size, etc, and was causing people to not buy fish or reptiles. i get "talked to" at least once a month for "butting in" on the aquatics department( when someone comes through the register with 3 plecos and tells me about their 10 gallon tank and guppies, i want to smack someone..HELLO WE SELL OTOCINCLUS(sp) a school of them would kick behind in a 10 gallon AND do a better job cleaning up AND not outgrow the tank in 3 months.....grrrr) we hired a new petcare manager,, his experience you ask? he was a starbuck manager.. the man is AFRAID of reptiles, and ALLERGIC to everything furry. not to mention knows NADA about fish, and comes to the register at least once a day to ask me advice on something.. ARGHGHGHGHHGGHHGHGHGGH