Pictures of the fish, tank, other tank mates, etc... and actual water parameters at least, will improve response rate. There is a sticky post on how to post requests for help.
https://www.monsterfishkeepers.com/...ealth-diagnostics-read-before-posting.210102/
Yeah I read all that. I also tried to post all that 3 times with error and have contacted the site twice. Can someone that knows what Thier doing on this site message me with help.