Wes actually cares if his customers are happy. Ken could care less. He sits there reading facebook messages then takes a few days to reply but the trick is you have to talk about money exchanging hands before he'll reply.
The guy sent me a friggin gutted fish, played dumb about it. Said he'd send 2 replacements and eat shipping when he had more in 2 months. Fast forward 2 months and he claims the promise of 2 was a typo, then claims the ones he now has are so much bigger that we should be more then happy with 1. Well I saw a few catfish I wanted so what the heck right lets give him another shot - he sends 1 said the other died then sent 2 other goofy looking catfish instead. Guess what? The wolf he sent first is almost big enough to eat the one I received today. Has he responded to 1 message after explaining the fish we wanted "died"? Nope. Did he read it? Yup, minutes after it was sent. I'd never recommend doing business with this guy to anyone.
Makes me wonder if these overpriced Malas that he's been peddling as "Green Lacs" didn't lead to why he only exists on book face now instead of fish forums where most vendors thrive???
This all really sucks cause I'd love to go on one of those fishing trips down there, but would be pretty tough to justify after being treated like this.