*sigh*
A business owner arguing even though you didn't get what I said you would, that you should be happy because of the service, and the price.
This isn't anyway to run a business, nor defend your business!
If you were ordering a bed, and it was listed as a king for $500, then a queen arrived. Now even though the queen is worth the $500, should I be ok with this? NO!!!
This isn't how things in THE REAL BUSINESS WORLD operate!
Nate has no idea how to run a business!
Here's my experience with nate..
I purchased a tcup ray (potamotrygon reticulata). I paid $35 for the ray, and $65 for shipping. Now even though I can get a reticulata at the LFS for $80 I purchased from Nate, because of how amazing the ray looked in the picture he posted. I def didn't expect to receive a ray that looks NOTHING like the picture he provided.
Not only that but the ray arrived in an airpump box, with just some newspaper around the bag. No nice cardboard box, with a styrofoam lining to protect the contents. Not even a label to tell them which side of the box should be up!
The ray did arrived ALIVE. But that is all I can say. The ray arrived with white poop in the bag. I tried my best to treat the ray for parasites, but it was already too far gone. The ray still wouldn't eat after a week, and died not long after.
I contacted nate immediately when I saw the white poop, and realized there was an issue. I also explained how I felt deceived by the pictures he used to advertise these rays. He said he would refund the money no problem if the ray died. Well I contacted him when the ray died, and he refused a refund. Wanted me to pay shipping, and he would ship out another ray. I don't want to chance another UNHEALTHY ray!
So I ended up spending $100 on the ray from nate, then about $20 on prazipro to treat it. All for it to die, and me to be left empty handed.
I spoke with him numerous times, and told him I wanted a refund to cover the $35 for the ray, and the $15 for the prazipro.
Now for all you 'idiots' who are going to stick up for nate, let me tell you this..
Running a sign business...If I send out a sign that is subpar quailty, and the client receives it, I don't tell the client I will refund just the cost of the sign. I send him out a new sign at MY COST! I don't charge him a dollar. WHY? Because thats how it works! It's called quality control. Nate should have never sent me a ray with white poop, that was obviously not eating.
Since then I have purchased a new ray locally, and guess what...2nd day in the tank he was eating, and is alive and well.
I could care less about my $100 anymore. My lesson was learned. I warn anyone interested in buying stuff from nate to think twice before sending him any money. There have been numerous posts on here about him delaying on shipping, and being sick.
You either run a business, or you don't! Heck I can't even call Massive Aggression a business. A website, and a name doesn't make you a business.
Nate gives him business a poor name by providing horrible explanations, and excuses for the crap he pulls.
You kids stop sticking up for him....