That's a tough situation...
Personally, I would probably be willing to split the loss with him 50/50 considering he can claim that he didn't know about your policy. In the future, I would be sure to post your policies with your available fish. Maybe a sticky in your vendor section? Probably a good idea for all of us...
Seriously though... Everyone who buys fish online assumes a DOA picture in the bag policy. It's just "what is done", ya know? If this person is well known and claims some kind of status on this site, they should have known to take pics of the dead fish in the bag. Unless they weren't dead in the bag...
Personally, I would probably be willing to split the loss with him 50/50 considering he can claim that he didn't know about your policy. In the future, I would be sure to post your policies with your available fish. Maybe a sticky in your vendor section? Probably a good idea for all of us...
Seriously though... Everyone who buys fish online assumes a DOA picture in the bag policy. It's just "what is done", ya know? If this person is well known and claims some kind of status on this site, they should have known to take pics of the dead fish in the bag. Unless they weren't dead in the bag...