Its because in the picture the water is about 2/3 full if that
The pump that comes with it is basically just a weak powerhead at best. Not a good filter what so ever. 2 800 watt or 2 1000 watt titanium heaters should be more then enough if its indoor to put it into the low 80's.
Necrocanis: They had the 12' and 18' models at the Target by my house. It comes with a cover that should be more then capable of keeping the TSN in the pond and off the floor. Mine is the same way freaks out all the time and the other shovelnose just stay calm.
Wangster: Doubtfull on the E cats in the pond, the new E cat tank is going to be my 240 after I transfer all my amazon fish growing out to the pond in a couple years ~Trent

Necrocanis: They had the 12' and 18' models at the Target by my house. It comes with a cover that should be more then capable of keeping the TSN in the pond and off the floor. Mine is the same way freaks out all the time and the other shovelnose just stay calm.
Wangster: Doubtfull on the E cats in the pond, the new E cat tank is going to be my 240 after I transfer all my amazon fish growing out to the pond in a couple years ~Trent