hey, I'm a groomer at a petsmart but I've seen our order/shipping forms and our suppliers don't even HAVE arowana... you sure its not petCO you're talking about?? or perhaps a canadian store?
And to set the record straight, I've been working for petsmart for 3.5 years, when I first started working there they had albino senegalus as a "special item" but discontinued them since they weren't selling maybe a month after I started...
SO...
NO, and fish are shipped automatically by the company these days, so nothing we've ever carried before can be special ordered, if they decide to try something new, they send it, if not, we don't carry it.
As for our fish staff... i guess it varies from store to store and from peon to peon...
~K