Looks pretty real to me, but I don't know, that could just be one side of the story. But when you think about the thousands of petcos, petsmarts, and other giant chains out there, they have to get there thousands of animals somewhere. Its sad because it could be prevented, but who will want to spend hundreds and thousands more money on veterinary care for a few animals, when there are hundreds to replace them. Why spend 10 minutes chasing 1 hamster around the truck when you just unloaded several hundred of them When people go into petco and want a bunny, if there is no bunny they get upset and look somewhere else, bouncing a rabbit infront of another will only get these guys the money they want. It is sad, I watched it but it always hurts to watch. And don't think that I am all for this treatment, it is gross for this to be happening, but its done for money and time, its a sad process when you think about it.