BadOleRoss;4369313; said:Keep us posted PK! I kinda wonder what the store will do. I hope they change out the unit instead of giving you a bunch of lip service.
Apparently fluval said they would be responsible for all the unit if i exchanged the whole thing, But they said u could just exchange the motor unit since i set up everything, so I'll just exchange the impeller/motor
Yes they have extra fx5s in that store and I think I can just get a motor off of one of those and the store will notify fluval for the parts etc.. but i can get one right away, i could get a full replacemen tif i wanted to but i already set up the thing
This is what fluval customer service toldme
yeah i will go to the store in an hour