johndirst;4406603; said:I have to play devils advocate here:
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Look at where the heater was located (i.e. the suction cups), at the back of the tank, and look at where the point of failure is, almost to the front of the tank. If that heater caused that damage it must have been outside of the suction cups.
Please do not flame, I am NOT calling anyone a liar, I am simply pointing out what I see in the picture (and what Marineland will see). Anyone else agree?
What I see is missing glass from the rear of the tank next to where the heater was and then the stress fractures on the glass extending to the front. What he shoudl do is take a better pic shoing that the reaf of the tank is no longer there.
Looks like what I woudl expect for the heater to be on the back of the tank, blow out the left side, glass vacates the wall and rest of glass has a ripple effect due to the force and has spider web fractures. Depending on the location and power of the initial impact you get other parts further away from the initial point to fall off hence why hela the wall is missing...