Good riddance!!! their recent tank quality is garbage compare to my first tenecor. their post sale customer service is literary none... i will write my experience soon. but in 3 words... "exploding 600 gallon"
I order a 620 gallon July 18th from tenecor threw fish tanks direct in which I did not receive the tank until November 3rd . That makes it over 15 weeks after I ordered the tank to when I went to pick it up. It would have been 16 weeks if i would have waited on the freight company to deliver it to my door. On top of all of that the tank did not have the plumbing it was suposed to have the back of the tank was suposed to be covered with a sheet of black acrylic but instead had vinyl on the back, the seams were sloppy and even worse than that the tank was packaged poorly and had been damaged during shipping and one of the bottom corners had a big chunk broken off and small chips and scratches in different locations on the tank.
I am very fortunate John at fish tanks direct was able to freeze my money.
I have now ordered a titan aquatic exibits 620 threw John .
If everything goes well I should finally have my tank in four weeks.
FYI, could be same product, different name...sad news with tenecor but glad you went with titanaquatic as well!!! i ordered my new 300 gal from them as well and it should be arriving at the end of next week!!!
I believe they just use the name to earn mark-up, and have others (sub-contractor) build tank with poor to zero quality control..Interesting fact: Tenecor was bought out from the owner that was driving it into the ground about 3 or 4 years ago. It's about the time the product quality went up. There was a big turn around about 2 years ago (for awhile). I wonder what happend.
wow neo.... that terrible. 600 gallons of water exploding is NO joke! thats a lot of water.
i think we need pics of "quality" tenecor tanks posted on here hahaha. lets start with your 600 gal exploding tank.