Yep that's what I meant by the water being really soft. Twenty explained it in much more detail, like the helpful guy he is.
Our tap water barely registered on the scale for hardness so it was a pretty big swing over a week. The people on here helped me figure that one out, and again the coral stabilized everything for me. I had done all of the water testing except kh/gh over time. It's not in the normal API kit so it wasn't on my radar.
I started with 1 cup of coral in a mesh bag hanging near my filter intake to work on how much to keep in there to stabilize it, then I eventually put that bag in my canister. Be sure to rinse it well before adding to the tank.
I believe someone said that you can also use crushed oyster shell from a feed store, but I was at my fish store and they had the coral so I went that route.
I did try the chemical route (a seachem product) but the coral enabled me to eliminate that.

I started with 1 cup of coral in a mesh bag hanging near my filter intake to work on how much to keep in there to stabilize it, then I eventually put that bag in my canister. Be sure to rinse it well before adding to the tank.
I believe someone said that you can also use crushed oyster shell from a feed store, but I was at my fish store and they had the coral so I went that route.
I did try the chemical route (a seachem product) but the coral enabled me to eliminate that.