I don't understand why people do a lot of things, like not dusting the product on their shelves on a regular basis. I can only assume a lack of concern, or laziness.
I saw this on every visit to this store. Keep in mind that some of that product was supplied by me, so I made note of things like that.
Filthy! There is a layer of dust on all of the products on the shelves. I had to wash my hands after leaving the store.The live tanks do nothing to inspire confidence in the product. Pisces or Big Al's are much better options. I will never enter this filthy and disgusting store again
http://www.yelp.ca/biz/riverfront-aquariums-Calgary
That doesn't come off like an animal rights activist, Bill. Read some of the other comments in that bog, like the one below:
"I was a long time customer of Riverfront when they were actually on Riverfront Ave. Since their move to the NE I've seen a pretty bad decline in the quality of their store. The premises were very dirty and dusty. They weren't exactly pristine on Riverfront Ave. but they've slid to the point where they are almost unhealthy.
There were rusty razor blades littered everywhere, many of them within the reach of children. The dust, cobwebs, dirt, mildew etc. has taken over their tank area. There is clutter all over the floors and their racks etc. were very rusty.
Their marine selection is nearly non-existent now. There's only a few tanks in the rear of the store with some stock in. Their coral tank was completely empty with the exception of some incredibly dirty live rock. Their fish selection was limited to some gobies, a couple angels, some wrasse etc. Very disappointing. Even their arrowana selection was limited to one specimen, which is what that store used to be known for.
Like I said the store never would have won awards for cleanliness or appearance but now they seemed to have stopped trying all together. The high point was the pregnant woman they had working stopped to ask me if I needed help a couple times. That's rare in Calgary where sales staff generally go out of their way to avoid engaging people. Kudos to her but thumbs down for Riverfront Aquariums. Come on guys! Pick up your socks and get that store whipped into shape!"
That doesn't sound like AR to me, just an honest long time customer/hobbyist.
The world has changed amigo, today social media dominates society where food bloggers will review a restaurant (good or bad) while they are still eating their meal! That is just a small sample of customers in the review above, many of the same complaints about dirty, smelly conditions - and none of them sound like AR, they sound like regular people who keep fish and exotic reptiles.
I am neither judge nor jury here, but from the evidence presented thus far Wayne and his store are not coming out looking like the good guys.