Favorite LFS "CUSTOMER" STORIES ...
- Thread starter Miles
- Start date
Kinda need to rant. Had a terrible day at work. It's amazing how one ignorant customer can completely ruin your day.
A customer is looking over the saltwater tanks, I ask him if he needs any help? SAys he's thinking about getting a yellow rang. I ask what size tank. His response is that it's a 45 gallon. Seems like an odd tank size, turns out its a bowfront. I told him that it is a little on the small side for a tang, like their swimming room, don't usually do well in smaller tanks. Insists that he's right because he's kept "lots" of them before. Keeps talking says he has a blue hippo tang in there already, by this time I feel it's a lost cause. Catch him his fish, at which point he insists that I don't know what I'm talking about. I was just about ready to put his fish back and kick him out. Then he complains that I should try to make the customer happy. Things like this make me hate people.
On a completely unrelated note had a fun chat with a customer about setting up a new tank, proper stocking, finding what fish you want beforehand then planning a tank around it. Why can't there be more customers like that.
A customer is looking over the saltwater tanks, I ask him if he needs any help? SAys he's thinking about getting a yellow rang. I ask what size tank. His response is that it's a 45 gallon. Seems like an odd tank size, turns out its a bowfront. I told him that it is a little on the small side for a tang, like their swimming room, don't usually do well in smaller tanks. Insists that he's right because he's kept "lots" of them before. Keeps talking says he has a blue hippo tang in there already, by this time I feel it's a lost cause. Catch him his fish, at which point he insists that I don't know what I'm talking about. I was just about ready to put his fish back and kick him out. Then he complains that I should try to make the customer happy. Things like this make me hate people.
On a completely unrelated note had a fun chat with a customer about setting up a new tank, proper stocking, finding what fish you want beforehand then planning a tank around it. Why can't there be more customers like that.
^I would have thrown him out as soon as he says I don't know what I was talking about. And I wouldn't get him his fish if he was just gonna kill it.
I was so tempted to. What really made me mad was how he said he had had lots in the past, which seems to say to me that he's killed many in the past and doesn't care. In the end though if he feels like throwing away 50 bucks that's up to him.
pharmaecopia;4518076; said:
If tats me I would just chuckle and say "Haha you're a funny guy... Yellow tang suitable for a 45gallon that's the funniest joke today."
Sad thing is on a general day you hear a lot worse. There was the one customer who never did water changes on a 10 gallon with an angelfish. It lived for 5 years. I hear these type of stories every day. The 10 year old id shark that is 12 inches. He ended up being given to me and grew 2 inches in 2 months.
This what I get for working in what is esentially a welfare tow and has been for the past 5 years.
This what I get for working in what is esentially a welfare tow and has been for the past 5 years.
coeus;4518352; said:
I see what your talking about. On the other hand the people that are keeping their fish without any problems are the ones that are more likely to upgrade and get larger tanks and more tanks. If your constantly loosing all your fish you don't generally stay in the hobby all that long.
pharmaecopia;4518363; said:
i work at a bar and one of my regulars considers himself a big fish person, i got to talking to him about it one day and it turns out hes never had a tank bigger then 100gallons and hes never had a fish longer then a year, but hes been in the hobby for 24 years
All I can say to that is that there are always exceptions. From what I've seen though after a bad incident or two most people just give up and get out of the hobby.
