Favorite LFS "CUSTOMER" STORIES ...

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i think the best one Ive had was the water conditioner episode. lady called on the phone - her water we had tested earlier and it was terrible. so she called later about doing the water change. she told me she had water conditioner and everything and was going to do the change. well, she called back 2 hours later all the fish were dead almost right away. i couldn't figure it out - then i asked if she had mixed the dechlorinator in the water before adding it to the tank. she replied that she had put the DAWN into the bucket with the water and then poured it in the tank..............

also had a guy that thought since the heater was rated for a 55g tank he just had to turn it all the way up and it would be at the perfect "high range" for his fish......96 degrees and 24 hours later he was back in. but his Venustus somehow lived!!!

also had a family buy a Percula clown for a tank they already had set up - or so they told me, came back a couple hours later with it in a a bowl - the bowl they decided were going to keep it in....freshwater. that was one unhappy clown.
 
hahaha
these stories are very funny
 
orljdmh22 said:
i think the best one Ive had was the water conditioner episode. lady called on the phone - her water we had tested earlier and it was terrible. so she called later about doing the water change. she told me she had water conditioner and everything and was going to do the change. well, she called back 2 hours later all the fish were dead almost right away. i couldn't figure it out - then i asked if she had mixed the dechlorinator in the water before adding it to the tank. she replied that she had put the DAWN into the bucket with the water and then poured it in the tank..............
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HAHAHAHA :ROFL::ROFL::ROFL::ROFL::ROFL::hitting::lol3::lol3::lol3::lol2::lol2::duh::duh:

OMG!!!! thats freaking awesome! OH WOW thats as good as the oscar in the shower
 
i couldn't not believe it. i kept trying to say something to her after she told me that. all i could get out was ......."uhhh, mmmmm, huh???" lol. then she said it again and i realized she was serious. i mean, comon sense tells most people thats a terible idea. lol. she started over though, and now i just make sure i walk her through the shop and point to everything she needs and point out all household products that would be a bad idea to substitute. lol.
 
I once help this teenage kid and his gf. He was starting up a saltwater tank. He said he had a 75 set up and was ready to get the fish. I started helping him out getting a few hardy fish. I think I got some hardy dwarf angel species, a pair of clowns, and a couple damsels. He also wanted some live rock and corals (I showed him our ordering book with the better lighting in it. I told him after he upgraded the lighting, we would consider corals). After I bagged his fish, I started asking questions, and started to get scared. I figured since he was prepared to over $100, he kind of knew what was going on. I asked him what type of filtration he had and he looked really confused. Then I asked what brand of salt he used and got a look like I was speaking Japanese. At this point, I took the fish and started floating their bags back in the tanks I netted them out of. I ended up sending him home with salt, a hydrometer, an AC 110, some substrate, and an a pamphlet on starting a marine aquarium :ROFL:

I also had a customer that while she basically knew what she was doing was just a STRANGE individual. She had a garden pond. She wanted to add a UV clarifier that we had on sale and she also picked out a very nice white/silver koi we had in our indoor pond. While she was picking out her koi, she knelt down by the pond (glass front and sides by the way) and then lost her balance and slammed her hand against the glass (at which point my heart stopped momentarily at the thought of 400+ gallons and 40 koi and goldfish all over the floor) which did not break, but rippled so violently that a couple giant waves went over the side onto the floor. I just proceeded like nothing happened, netted her fish, got her the UV she wanted, rang her out and carried the UV to her car for her (it's a pretty good sized unit). Once out there, she opened her car door and started clearing out a spot on the floor for the box I was carrying. By this point, I was already questioning this woman's sanity based on her actions thus far (not included in this story as I don't remember the details) and waiting for her to snap and try to kill me with something that she was rumagging through her car for. After what seemed like an unnecessarily long time standing there with the UV clarifier, she does pull something out of her car...a small hand-carved wooden pelican sculpture :confused::screwy:She holds it up for me to see, looks at me and smiles with strangely glazed over eyes and says, "It's a bird!" in this strangely childlike voice. (I was so utterly confused by what was going on that I did not know how to react, but for some reason I was still somewhat afraid of what she might do next). Straining to keep a straight face, i put the box in her car, walked back inside and almost collapsed on the floor laughing harder than I laughed at anything else all summer. :ROFL::ROFL::ROFL:

That was a way longer story than I intended, but scout's honor that really happened just a few months ago. You may not think it's that funny either, but I think it was one of those "you had to be there" moments
 
+1 for crazy people. we have a girl that comes into our store all the time and just follows me around and talks and talks and talks....with her half shell helmet on.......from the red scooter she rides.......that matches her red uniform from wendy's. we just call her wendy's girl. she always have to take about 10 minutes every time to hunch over to our south american display tank and bob up and down and around, and keep saying "they follow my helmet, they love my hemet". at which point i always hide behind the counter and laugh till i puke.
 
orljdmh22;2368345; said:
+1 for crazy people. we have a girl that comes into our store all the time and just follows me around and talks and talks and talks....with her half shell helmet on.......from the red scooter she rides.......that matches her red uniform from wendy's. we just call her wendy's girl. she always have to take about 10 minutes every time to hunch over to our south american display tank and bob up and down and around, and keep saying "they follow my helmet, they love my hemet". at which point i always hide behind the counter and laugh till i puke.
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wow, u should get that checked out. they have sergerys now and you can get that puking problem fixed before it does damage. gl and god bless.
 
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