Not a customer story, but I had a heck of a day at work today.
We have lots of other pets beside fish as well. While I was doing the morning cleanings and feedings today, a full grown (feeder) rat bit the-insert expletive of choice-out of me. I've been bit by plenty of other rodents (hamster just yesterday), but this was by FAR the worst. She bit to the BONE on my pinky finger and I couldn't get it to stop gushing blood for over an hour. Not fun!
If that wasn't enough, I did a waterchange on a tank where another employee complained of getting shocked. One of the heaters in the tank tripped the breaker yesterday, so I thought removing that fixed the problem. I had just added Coppersafe for some ich on a couple of the fish, which I'm guessing made the water more conductive, so when I put my hand back in the water as it was refilling, I found out the OTHER heater was also broken, and nearly fell of the small stepladder I was on when it shocked the heck out of me.